CSB Home Improvement

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I originally hired roofer to fix what they call a flat roof.When they were here he said that I should go ahead and repair a very small roof on back of house which didn't need to be done but he said while they were here they should put a new roof on it as well.So for the price they quoted I said ok.When it was time to do roofing ,there [redacted] came out and wanted to replace my siding ,put new gutters on ,replace my facia for an additional dollars.Which would make my origoinal $job now cost $6100.He then said he was going to leave job when I refused to pay for work that wasn't needed.At Which time they had already started to rip my roof off.So what other option did I have but to let them put the roof back on.Like I stated in original complaint what work was done was what I originally agreed to no additional work was done for the additional $plus dollars I was more or less forced to pay.Also someone did contact me from csb on and said they will get back to me tomorrow which would have been the [redacted] .Till today I haven't received the call.I had to estimates done before I hired csb In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

CSB Always strives for customer satisfaction,Considering [redacted] response we did not meet our objective which we beleive to be a communication issue We are prepared to refund [redacted] one thousand Dollars To resolve this issue to his satisfaction

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]