In Febof I paid a invoice for services and along with the check I wrote on the invoice to cancel my contract with them A month later I received another bill for services rendered that did not happen, or if it did I was not home at the time, so I wrote back saying I had already paid the bill and asked for cancelationI still receive a bill every month since that time, for services I did not receive and I told them that I would not pay it I never received an explanation as to why I am still getting billed
In Febof I paid a invoice for services and along with the check I wrote on the invoice to cancel my contract with them A month later I received another bill for services rendered that did not happen, or if it did I was not home at the time, so I wrote back saying I had already paid the bill and asked for cancelationI still receive a bill every month since that time, for services I did not receive and I told them that I would not pay it I never received an explanation as to why
I am still getting billed
I signed up for a year plan with quarterly fumigationYuma pest/termite would call and schedule apptin march they called to schedule an appointment and I scheduled it for march 21, between 9-The week before the appointment the company kept calling and calling to set something upI kept telling them I already have apptfortunately they showed up on march 21st
As I am preparing for my husbands military deployment and at home taking care of two kids, it took me awhile to get back to themHowever, the service was performed after the 1year service agreement deadlineYuma Pest is now charging us the service charge for a regular service ($74.00) outside the service agreementYuma Pest failed to notify us that the scheduled service was outside our month agreement and that an $charge would be incurredYuma Pest then used the excuse that a new and untrained employee was unaware that our month service agreement had expired; and further that the new employer did n
Yuma Pest charged us for a service that they never providedWe keep all of our gates locked, so they have to coordinate with us to provide serviceWe came home from work a couple weeks ago and there was a not from Yuma Pest saying "sorry we missed you" please rescheduleWe called to let them know that someone had come by, but everything was locked up, so they could not access our propertyWe also asked to place our account on hold as we are moving to a new home soon and no longer need service at this addressA week after this, I noticed a charge on our credit card for $from Yuma Pest (their regular price)We called repeatedly and the first two times were told it was an error and they would remove itThe third time we were told that they did in fact provide service, when we reminded them that they can't access our property without us being home, they again said that they must have made an error, however they said only a manager could refund our moneyTwo weeks and we still
Pest service was provided on 10/11/after months of talking to a manager and being assured that no service was to be provided without our express approval and this was being placed in our file We have had months of ongoing billing disputes even after we were assured that no further billing would be done We just received a bill for the 10/11/service when we were told by a manager that (1) the bill would be disregarded (2) this would be placed in our file and we would not receive any more bills We have been repeated been lied to in this manner by a manager for many months
My husband and I recently moved permanently back to Washington StateYuma Pest & Termite had been servicing our address in Yuma for yearsI was contacted by Yuma Pest last year that I had been over-paying our monthly bill and had a "large" amount of money sitting in our account with themWhen we moved back to Washington in August I contacted Yuma Pest to have that money refundedI was told by the manager that she would contact their billing department and have the money refunded to our address in WashingtonI have since contacted Yuma Pest (and spoke with a supervisor) five times, I have also sent them a letter requesting the refundEach time I have been told they would issue the refundThese correspondents starting in early SeptemberToo date I have yet to receive our refundI am sick and tired of being promised something I believe they have no intention of doing
An observation was made for possible termites in the home we purchasedWarranty service was done for this home prior to us purchasing it so it was part of the buy process We called to have them come for the warranty coverage and they will not honor their own warranty
In Febof I paid a invoice for services and along with the check I wrote on the invoice to cancel my contract with them A month later I received another bill for services rendered that did not happen, or if it did I was not home at the time, so I wrote back saying I had already paid the bill and asked for cancelationI still receive a bill every month since that time, for services I did not receive and I told them that I would not pay it I never received an explanation as to why I am still getting billed
In Febof I paid a invoice for services and along with the check I wrote on the invoice to cancel my contract with them A month later I received another bill for services rendered that did not happen, or if it did I was not home at the time, so I wrote back saying I had already paid the bill and asked for cancelationI still receive a bill every month since that time, for services I did not receive and I told them that I would not pay it I never received an explanation as to why
I am still getting billed
I signed up for a year plan with quarterly fumigationYuma pest/termite would call and schedule apptin march they called to schedule an appointment and I scheduled it for march 21, between 9-The week before the appointment the company kept calling and calling to set something upI kept telling them I already have apptfortunately they showed up on march 21st
As I am preparing for my husbands military deployment and at home taking care of two kids, it took me awhile to get back to themHowever, the service was performed after the 1year service agreement deadlineYuma Pest is now charging us the service charge for a regular service ($74.00) outside the service agreementYuma Pest failed to notify us that the scheduled service was outside our month agreement and that an $charge would be incurredYuma Pest then used the excuse that a new and untrained employee was unaware that our month service agreement had expired; and further that the new employer did n
Yuma Pest charged us for a service that they never providedWe keep all of our gates locked, so they have to coordinate with us to provide serviceWe came home from work a couple weeks ago and there was a not from Yuma Pest saying "sorry we missed you" please rescheduleWe called to let them know that someone had come by, but everything was locked up, so they could not access our propertyWe also asked to place our account on hold as we are moving to a new home soon and no longer need service at this addressA week after this, I noticed a charge on our credit card for $from Yuma Pest (their regular price)We called repeatedly and the first two times were told it was an error and they would remove itThe third time we were told that they did in fact provide service, when we reminded them that they can't access our property without us being home, they again said that they must have made an error, however they said only a manager could refund our moneyTwo weeks and we still
Pest service was provided on 10/11/after months of talking to a manager and being assured that no service was to be provided without our express approval and this was being placed in our file We have had months of ongoing billing disputes even after we were assured that no further billing would be done We just received a bill for the 10/11/service when we were told by a manager that (1) the bill would be disregarded (2) this would be placed in our file and we would not receive any more bills We have been repeated been lied to in this manner by a manager for many months
My husband and I recently moved permanently back to Washington StateYuma Pest & Termite had been servicing our address in Yuma for yearsI was contacted by Yuma Pest last year that I had been over-paying our monthly bill and had a "large" amount of money sitting in our account with themWhen we moved back to Washington in August I contacted Yuma Pest to have that money refundedI was told by the manager that she would contact their billing department and have the money refunded to our address in WashingtonI have since contacted Yuma Pest (and spoke with a supervisor) five times, I have also sent them a letter requesting the refundEach time I have been told they would issue the refundThese correspondents starting in early SeptemberToo date I have yet to receive our refundI am sick and tired of being promised something I believe they have no intention of doing
An observation was made for possible termites in the home we purchasedWarranty service was done for this home prior to us purchasing it so it was part of the buy process We called to have them come for the warranty coverage and they will not honor their own warranty