Pre Bilt is having some issues ordering the tracks from the door manufacturer.Pre Bilt will send a installer out to remeasure for high lift door tracks so we can try again to order the correct tracks from Manufacturer.Tell us why here
Complaint: [redacted] I am rejecting this response because:This will be the 3rd time he has said thisThe door was measured on 8/3/and again on 8/23/17, I have been waiting days to get this installedAlso I have not heard back from him since 11/1/with a time and date even if he intended to measure the door and resolve this issueI have had enough of this undeserved terrible customer service Sincerely, [redacted] ***
Pre Bilt is having some issues ordering the tracks from the door manufacturer.Pre Bilt will send a installer out to remeasure for high lift door tracks so we can try again to order the correct tracks from Manufacturer.Tell us why here
Complaint: [redacted] I am rejecting this response because:This will be the 3rd time he has said thisThe door was measured on 8/3/and again on 8/23/17, I have been waiting days to get this installedAlso I have not heard back from him since 11/1/with a time and date even if he intended to measure the door and resolve this issueI have had enough of this undeserved terrible customer service Sincerely, [redacted] ***