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CTU Metro Homes

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CTU Metro Homes Reviews (4)

CTU Metro Homes has horrendous customer service, sub-par construction and lack of training all aroundThe company doesn't care about end-point satisfactionCTU Metro Homes has left our home in an extremely unsafe condition recently as well as not completing several of the requested repairs in the homeThere are tiles in the home that have not been installed but rather held in place with TAPEThis is a brand new home!!! This has been the condition of our home since September 16, I scheduled repairs with Metro Homes on September 18, but Metro Homes failed to showThe repairs were rescheduled for next day, September 19, 2017, on which Metro Homes again failed to show to repair the homefinally the show up to make repairs on the 29th however the first thing [redacted] tells me is that again for the 5th time in a row they do not have all the tiles necessary for the repairs in the home5th time they have come to the house without materials to make repairsmind you I send

I, and my husband [redacted] purchased a house back on April 15th, 2018, we were very excited and now we feel very disappointed because all the promises are not been coming through, we were told to please write down all on a day service request form all the repairs the house needed and all the repairs were going to be done I have been promised since day one after the day period, I went to their office located at [redacted] XXXXX, we were treated in a very unprofessional manner by the one in charge [redacted] she talked to us at the lobby, all other people there listening, questioning about the list, one of the items on the list was the kitchen cabinets, she was asking "why are they all scratched", and I told her that we mentioned it even before signing the contract to the agent and to ***, her boss, who was back then in charge of the house construction, this is only one of the example of what we have had to deal with [redacted] was fired like a two months

I, and my husband *** *** purchased a house back on April 15th, 2018, we were very excited and now we feel very disappointed because all the promises are not been coming through, we were told to please write down all on a day service request form all the repairs the house needed and all the repairs were going to be done I have been promised since day one after the day period, I went to their office located at *** *** *** *** ** *** ** XXXXX, we were treated in a very unprofessional manner by the one in charge *** she talked to us at the lobby, all other people there listening, questioning about the list, one of the items on the list was the kitchen cabinets, she was asking "why are they all scratched", and I told her that we mentioned it even before signing the contract to the agent and to ***, her boss, who was back then in charge of the house construction, this is only one of the example of what we have had to deal with*** was fired like a two months

CTU Metro Homes has horrendous customer service, sub-par construction and lack of training all aroundThe company doesn't care about end-point satisfactionCTU Metro Homes has left our home in an extremely unsafe condition recently as well as not completing several of the requested repairs in the homeThere are tiles in the home that have not been installed but rather held in place with TAPEThis is a brand new home!!! This has been the condition of our home since September 16, I scheduled repairs with Metro Homes on September 18, but Metro Homes failed to showThe repairs were rescheduled for next day, September 19, 2017, on which Metro Homes again failed to show to repair the homefinally the show up to make repairs on the 29th however the first thing *** *** tells me is that again for the 5th time in a row they do not have all the tiles necessary for the repairs in the home5th time they have come to the house without materials to make repairsmind you I send

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