Website Complaint Response: 1)because of harsh winter access to customers backyard was impossiblewe had to special order the caps we now have them in our possessionas soon as weather permits we will install them2)the broken window had nothing to do with us it was fault of their builder I am trying to get the glass repaired from our window company as a favor to the [redacted] 's3)Once again due to winter conditions we cannot access the bottom of his deck will attends to as soon as weather permits4) when deck completed they were happy with install that is why they paid us in full for the job but when we return we will address any problems they have with railings5) again any issues they have with rails will be address as soon as weather permits
Website Complaint Response: 1)because of harsh winter access to customers backyard was impossiblewe had to special order the caps we now have them in our possessionas soon as weather permits we will install them2)the broken window had nothing to do with us it was fault of their builder I am trying to get the glass repaired from our window company as a favor to the [redacted] 's3)Once again due to winter conditions we cannot access the bottom of his deck will attends to as soon as weather permits4) when deck completed they were happy with install that is why they paid us in full for the job but when we return we will address any problems they have with railings5) again any issues they have with rails will be address as soon as weather permits