I am writing on behalf of a very dear friend Sr*** *** *** *** is a year young Cuban man who has lived here in the United States since the year His orginal Cuban passport expired*** *** went to CubaMax West Palm Beach Florida office on June He was charged dollars, filled out forms, and gave them his original Cuban expired passport, and his orginal Cuban birth certificateAt the writing of this review, May 2016, that's right, years later, Don Miguel still does not have his new passport CubaMax has not been able to give him a reason why the delay, and how can this issue be resolved All *** *** wants to do is visit his family, especially his and year old brothersWe have contacted NBC UNIVERSAL investigative reporter Ms*** *** for their helpIt is not right for any business to offer a service that it washes it's hands when asked for answers and resolutionsWe are only asking for CubaMax to honor this service We appel for CubaMaxs humanity
The management of this business with services to Cuba and Cubans in their great majority is extremely bad.
 Rarely answer the phone at the head office in Hialeah never met in time for what I was paying for delivery of the paquetria in Cuba.
The real-time delivery of packages after you pay for is indeterminate and fraught with problems and complaints.
I have irrefutable evidence of the above exposed and not far to take legal action against this company for the inconvenience as well as compliance with the informed when the service is paid.
Employees of this office are very cordial and friendly but
This business administration services to Cuba and Cubans in their great majority is extremely bad.
Rarely answer the phone at the head office in Hialeah and less often met in time for what I paid.
The real-time delivery of packages after you pay for is indeterminate and fraught with problems and complaints.
I have irrefutable evidence of the above exposed and not far to take legal action against this company for the inconvenience ocacionadas well as compliance with the informed when the service is paid .
I am writing on behalf of a very dear friend Sr*** *** *** *** is a year young Cuban man who has lived here in the United States since the year His orginal Cuban passport expired*** *** went to CubaMax West Palm Beach Florida office on June He was charged dollars, filled out forms, and gave them his original Cuban expired passport, and his orginal Cuban birth certificateAt the writing of this review, May 2016, that's right, years later, Don Miguel still does not have his new passport CubaMax has not been able to give him a reason why the delay, and how can this issue be resolved All *** *** wants to do is visit his family, especially his and year old brothersWe have contacted NBC UNIVERSAL investigative reporter Ms*** *** for their helpIt is not right for any business to offer a service that it washes it's hands when asked for answers and resolutionsWe are only asking for CubaMax to honor this service We appel for CubaMaxs humanity
The management of this business with services to Cuba and Cubans in their great majority is extremely bad.
 Rarely answer the phone at the head office in Hialeah never met in time for what I was paying for delivery of the paquetria in Cuba.
The real-time delivery of packages after you pay for is indeterminate and fraught with problems and complaints.
I have irrefutable evidence of the above exposed and not far to take legal action against this company for the inconvenience as well as compliance with the informed when the service is paid.
Employees of this office are very cordial and friendly but
This business administration services to Cuba and Cubans in their great majority is extremely bad.
Rarely answer the phone at the head office in Hialeah and less often met in time for what I paid.
The real-time delivery of packages after you pay for is indeterminate and fraught with problems and complaints.
I have irrefutable evidence of the above exposed and not far to take legal action against this company for the inconvenience ocacionadas well as compliance with the informed when the service is paid .