CubeSmart Self Storage

We were given a quote on June 8 to do the electrical work on our inground pool getting installed. The quote for the service was $2,139.71. On June 8, we gave Mr. Electric of Queensbury a deposit of $1,000 to secure the service. Everything that needed to get installed was outside by the pool in plain sight where the person doing the quote could see it clearly and was exactly where it was when they came to start the work.

On June 9, I received an email from Sean stating that Anthony, the person that did the quote, did not add the inspection fee of $325 to the quote. I understood the error and agreed with the price change. A new estimate was sent the same day, June 9, including the inspection fee totaling $2,464.71. On June 15, the technicians began working on our pool. A job that should have taken a day and a half took Mr. Electric of Queensbury 3 weeks. In that 3-week period, a change to the quote or a price increase was never discussed or approved by us. After the job was complete, we were sent an invoice totaling $6,643.59, which is over $4,000 more than the agreed upon price. Again, we did not approve any changes to the agreed upon quote.

When I spoke to the President Sean D***, he made a statement saying, "They are more expensive than the typical electrician and his inspector said he shouldn't charge less than $7,000." If in fact they are more expensive, why were they less expensive than the 2 other companies I got quotes from? Over $1,000 less. The 2 other companies came to the same place and saw the same exact equipment.

At this time, I have been contacted directly by CubeSmart Self Storage regarding complaint ID [redacted] , however my complaint has NOT been resolved because: I have not heard from Cubesmart [Your Answer Here] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

At this time, I have been contacted directly by CubeSmart Self Storage regarding complaint ID [redacted] , however my complaint has NOT been resolved because: [Your Answer Here]Cubesmart said my damages were not covered even though I my entire summer wardrobe was damaged by rodents invading my storage unit In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Revdex.com:At this time, I have not been contacted by Cubesmart regarding complaint ID [redacted].Sincerely,[redacted]

At this time, I have been contacted directly by CubeSmart Self Storage regarding complaint ID [redacted], however my complaint has NOT been resolved because:
[Your Answer Here]Cubesmart said my damages were not covered even though I  my entire summer wardrobe was damaged by rodents invading my storage unit.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
 
Sincerely,
[redacted]

At this time, I have been contacted directly by CubeSmart Self Storage regarding complaint ID [redacted], however my complaint has NOT been resolved because: I have...

not heard from Cubesmart
[Your Answer Here]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
 
Sincerely,
[redacted]

Review: I rented a storage unit for nearly three years. Never storing food in my unit as agreed by the contract. Rodents damaged a box of my clothing. There were feces and urine in my locker and all over the clothing I had to discard. I was told this damage is not covered by the insurance I paid in all this time.Desired Settlement: I would like to be reimbursed for the items that were damaged.

Consumer

Response:

At this time, I have been contacted directly by CubeSmart Self Storage regarding complaint ID [redacted], however my complaint has NOT been resolved because: I have not heard from Cubesmart

[Your Answer Here]

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Consumer

Response:

At this time, I have been contacted directly by CubeSmart Self Storage regarding complaint ID [redacted], however my complaint has NOT been resolved because:

[Your Answer Here]Cubesmart said my damages were not covered even though I my entire summer wardrobe was damaged by rodents invading my storage unit.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Review: I purchased storage space in 2008 I would pay for storage online or in office with no visit to space. I recently visited space to find building had a legally roof for years and destroyed most items in my storage . I had insurance on storage worth 2000 dollars I feel they knowing destroyed my items. I was told by management about roof . They could had allowed me to move items. They put a plastic over space which did nothing but allow mold. I got so sick from mold when I went in storage I was unable to go back in space. They not only destroyed my items they cause me to get very sick.Desired Settlement: I request a refund for payments I made to space from 2008 to 2015 and damages . I was given a space that was not rentable and should have not have been rented. I want to be allowed to save what every can be salvageable .

Consumer

Response:

At this time, I have not been contacted by Cubesmart regarding complaint ID [redacted].Sincerely,[redacted]

Review: I'm currently just over a month behind on payment for my storage unit. I contacted the location manager to make payment arrangements only to find that my unit has already been put up for auction. I attempted to negotiate with the manager to make payment arrangements, but he will not accept a partial payment. I explained that I cannot afford the full payment right now but would be able to within a few weeks. His only response was that by waiting another few weeks would incur additional fees on my account aside from just my usual rent. I asked him verbatim if he was refusing to accept my payment, and he replied by saying that yes, he was refusing partial payment. For a $40 a month storage unit that is just over a month behind, almost $250 seems excessive.Desired Settlement: I would like for my payment to be accepted, regardless of whether or not it covers the full amount, without being subjected to additional fees.