Cucina Sedona

Hello B [redacted] - I am extremely apologetic for this incident, I received a completely different story from my sales staff involved That it in fact was resolved, and all was well We do have a policy of break it/buy it - however, it is so rare, and of course if our products were not properly displayed it is entirely our fault (our store is small, so it is always our fault) I am so sorry my response and email were delayed - I no longer have the account [redacted] - please instead use [redacted] Please contact me personally at ###-###-####, and I will absolutely refund the amount I am so sorry for this experience in our store, and the inconvenience to resolve it I will also be happy to send you a complete set of coasters at no charge Thank you~Adrienne H***, OwnerCucina [redacted] ###-###-####

Hello B[redacted] - I am extremely apologetic for this incident, I received a completely different story from my sales staff involved.  That it in fact was resolved, and all was well.  We do have a policy of break it/buy it - however, it is so rare, and of course if our products were not...

properly displayed it is entirely our fault (our store is small, so it is always our fault).  I am so sorry my response and email were delayed - I no longer have the account [redacted] - please instead use [redacted].  Please contact me personally at ###-###-####, and I will absolutely refund the amount.  I am so sorry for this experience in our store, and the inconvenience to resolve it.  I will also be happy to send you a complete set of coasters at no charge.  Thank you~Adrienne H[redacted], OwnerCucina [redacted]###-###-####