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Culligan of Tiffin

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Culligan of Tiffin Reviews (4)

The customer's vehicle DOES in fact have a chip.? Customer took vehicle to another repair shop and that repair shop called [redacted] to submit a claim.? The technician from that repair facility told [redacted] that there was a chip.? [redacted] has covered over $in repairs on this vehicle.? The transmission repair got declined because of the chip, not because of the wheels, tires and leveling kit.? If there had been no chip, [redacted] would have covered the repair.? The representative from [redacted] told our dealership that the truck was reported with a chip from another repair facility.? We will not be refunding the amount of the warranty.? The customer has well exceeded the amount paid for the warranty by repair claims (over $7800.00).? Also, the customer became beligerant to our management team, therefore we asked him to leave

The customer's vehicle DOES in fact have a chip. Customer took vehicle to another repair shop and that repair shop called *** to submit a claim. The technician from that repair facility told *** that there was a chip. *** has covered over $in repairs on this vehicle.
The transmission repair got declined because of the chip, not because of the wheels, tires and leveling kit. If there had been no chip, *** would have covered the repair. The representative from *** told our dealership that the truck was reported with a chip from another repair facility. We will not be refunding the amount of the warranty. The customer has well exceeded the amount paid for the warranty by repair claims (over $7800.00). Also, the customer became beligerant to our management team, therefore we asked him to leave

We stand by our original response. -The customer's vehicle DOES in fact have a chip - THIS INFORMATION CAME FROM OUR *** REPRESENTATIVECustomer took vehicle to another repair shop and that repair shop called *** to submit a claimThe technician from that repair facility told *** that there was a chip*** has covered over $in repairs on this vehicleThe transmission repair got declined because of the chip, not because of the wheels, tires and leveling kitIf there had been no chip, *** would have covered the repairThe representative from *** told our dealership that the truck was reported with a chip from another repair facilityWe will not be refunding the amount of the warrantyThe customer has well exceeded the amount paid for the warranty by repair claims (over $7800.00)Also, the customer became beligerant to our management team, therefore we asked him to leave

If our truck had a chip, then it was sold to us by Tim’s with a chip.? I spoke with our mechanic and he said there is NO chip in our truck.? Our mechanic and Eric called *** together and *** stated the only reason the claim was denied was because of the oversized tires and confirmed that there is NO chip in our truck.? *** also stated that Tim’s should never have sold us this warranty.? It was a mistake of Tim’s to sell us the warranty.? I have called *** once and Eric has called four times and *** states the only reason the claim was denied was because of the oversized tires.? Tim’s is lying about the chip to try and cover THEIR mistake.? We tried to cancel the warranty right after purchasing the truck and they refused to cancel it and now they won’t stand behind the warranty they sold to us.? ?

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