Culligan Water Conditioning-Minnetonka

Final Consumer Response / [redacted] (2000, 5, 2015/10/27) */ Thank you for processing this complaint I have heard from the company and they have favorably responded to my concernsNo further action is required on your part or the companies Their customer service quickly responded to my concern and addressed the issue in a proffessional manner [redacted] ***copied and pasted from email

May 18, Case # [redacted] / [redacted] Dear [redacted] We have been in contact with the customer and have come to a mutually acceptable resolutionBoth parties are satisfiedthank you for bringing it to our attention.Sincerely,Joseph [redacted] ***General Manager

Initial Business Response /* (1000, 5, 2015/08/14) */
We've had a discussion with *** that is listed in the complaint and he has contacted the customerHe has clarified his comments and explained to the customer that Culligan was not at faultDelivering salt and filling her brine tank
is not the root cause of her softener failingSalt bridges are formed due to many reasons, with humidity and low water usuage being two of themThe last salt deliver we made to her home was in June of and her water tested soft, therefore, the softener was performing efficiently at that timeWe have not been in the home since that dateWe have reached out to the claimant and have left a message and asked for a return callSince *** contacted the claimant, we consider this case satisfiedThank you

August 30, 2017Revdex.comHoliday Drive Suite 220Pittsurgh, Pa15220Case# ***Attention: *** ***In regard to case # ***, Mr*** had inquired on an as traded vehicle that was listed onlineAs a result of reconditioning repairs, the price on this vehicle
increasedMr*** was presented lease payment options on a new Malibu and a new CruzeDue to his current credit situation, both options were higher in payment than he was willing to spendWe will be happy to work with him on a different vehicle in our inventory.Please let me know if there is any more information that you need.Kind regards, Joseph ** G*** ***General Manager

April 30, 2018The Revdex.com Holiday Drive STE Pittsburgh, PA 15220R: *** *** ***Attention: *** ***Mr*** has been in contact with myself and the dealership in regard to his SubaruWe have already come to a resolution that the Mr*** is
satisfied with.Please feel free to contact me if you need anything else.Kind regards,Joseph * G***General Manager***

Dear *** *** In response to case # *** and the complaint that was filed against North Star ChevroletIn resolution, We have decided to meet the Customer's desired settlement. As per the customer's request all tires will be replaced, both rear coil springs will be replaced, We
will align vehicle while providing before and after repair specifications, and perform a complete PA state safety inspection of the vehicleThese repairs will be performed by one of our G M World Class Technicians (highest Level of GM technician) under the close supervision of myselfAs per the customer's desired settlement, this will be done at no charge to the customerRegards Michael R*** Service Director North Star Chevrolet

May 18, 2016 Case #[redacted]/ [redacted] Dear [redacted] We have been in contact with the customer and have come to a mutually acceptable resolution. Both parties are satisfied. thank you for bringing it to our attention.Sincerely,Joseph [redacted]General Manager

Final Consumer Response /* (2000, 5, 2015/10/27) */
Thank you for processing this complaint.
I have heard from the company and they have favorably responded to my concerns. No further action is required on your part or the companies.
Their customer service quickly responded to my concern and...

addressed the issue in a proffessional manner.
[redacted]
[redacted]copied and pasted from email.

March 7,2016North Star has received the complaint ID #[redacted] regarding Mr. [redacted] Due to insurance liability, North Star Chevrolet cannot put the customer's property and employees at risk while attempting to operate our equipment that may be unfamiliar to them. Our insurance company will not...

provide coverage for any injuries or damages that may occur.If you have any questions, please contact me at your convenience.Joe G[redacted]General Manager

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]