Culligan Water Conditioning of Corpus Christi

Complaint: [redacted]
I am rejecting this response because:AGAIN, CULLIGAN is one of the greediest and most despicable companies I've ever encountered.  They would rather have their staff spend hours researching this case rather than provide me with a $32 refund from the theft they incurred on me unjustly.  They would rather go into detail explaining the system wasn't "Broke" it was just "Clogged".   To me, if water doesn't come out of the spigot, IT'S BROKEN!   It needs to be serviced.   If anyone reads this and goes with them don't say you weren't warned.   They stole from me, they will steal from you.  My recommendation is to boycott CULLIGAN and spread the word. 
Regards,
[redacted]

Compliant: [redacted]Culligan understands a death in the family can be upsetting, but any terms were stated in a signed contractual agreement. The equipment was in the customer's possession for 5 days into the next billing month, before any notification was received by Culligan. (Charges apply)Any refund or partial refund by Culligan will be denied, per the customer's latest request.As for comments concerning "RO unit broke about 8 to 9 months into my service".The RO did not break, the filters were clogged and needed replacement, usually this filter replacement is completed annually under the scheduled service program we provide at no charge, but occasionally due to water conditions in certain areas, it may be required sooner. In this case that service required and provided by Culligan the following day after receiving the call, at no charge.