Cumberland Farms Reviews (%countItem)
• Nov 16, 2020
Behavior of the manager at the Okeechobee Blvd, Cumberland FarmI bought a Tracfone top up phone card at the Okeechobee Boulevard, West Palm Beach store just lately for $15.00 which with tax came to $16.48. The card did not work when I tried to load it onto my phone, so I asked for my money back which legally is what is supposed to happen if you buy something that doesn't work.
I was told by the "manager" at the store that they sell the cards but do not bear any responsibility for if it works or not. So I guess I am supposed to just give them $16.48 for a product that doesn't work.
I believe these guys are out of the UK where illegal activity is the norm and there is no recourse, but they are about to find out how the legal system works in the US. Be very careful with them because they purportedly called "customer service" for Tracfone on their phone and proceeded to ask for every sim card number, IMEI number, serial number etc I am right in thinking that if you give out all the numbers on your phone to an "unknown source" and even though you have the physical phone, they can act as though they are a proxy and actually have the phone because they have all of these numbers, especially the IMEI number. This is not to be given out lightly. BUYER BEWARE!