My homeowners insurance sent invoices for this company to complete my repair work but they never contacted me nor responded to my phone calls On August 26, my homeowners insurance chose Cummings to service my duct work that needed to be repairedI gave the company a week to contact me but I never recieved a phone callI called the warranty company who resent the invoice to Cummings and advised me to try and call themOn September 6th I called Cummings and got a busy signal for most of the dayFinally by pm the phone rang but of course they were already closed for the day so I left a voicemail to return my callI have them a whole day and still they never returned my callSo on September 8th at am I called them again, and yet again no answer so I left another voicemail to return my callThen I proceeded to call the warranty company and they also tried to get ahold of Cummings to no availThe warranty company ended up sending my repair work to another company who called me right away! It's unfortunate that this company is used by a home warranty group but is not at all reliableEven if they could have called to say hey I'm too busy to come out, then at least I could have had another company come out sooner to fix my ductwork so maybe I could save on a nipsco bill and stop air conditioning my Crawlspace in this degree weather
My homeowners insurance sent invoices for this company to complete my repair work but they never contacted me nor responded to my phone calls On August 26, my homeowners insurance chose Cummings to service my duct work that needed to be repairedI gave the company a week to contact me but I never recieved a phone callI called the warranty company who resent the invoice to Cummings and advised me to try and call themOn September 6th I called Cummings and got a busy signal for most of the dayFinally by pm the phone rang but of course they were already closed for the day so I left a voicemail to return my callI have them a whole day and still they never returned my callSo on September 8th at am I called them again, and yet again no answer so I left another voicemail to return my callThen I proceeded to call the warranty company and they also tried to get ahold of Cummings to no availThe warranty company ended up sending my repair work to another company who called me right away! It's unfortunate that this company is used by a home warranty group but is not at all reliableEven if they could have called to say hey I'm too busy to come out, then at least I could have had another company come out sooner to fix my ductwork so maybe I could save on a nipsco bill and stop air conditioning my Crawlspace in this degree weather