Cumulus Media WLEV Radio

We have spoken to the customer and they will be mailing their certificates back to receive an exchange for the close businessThey also have my direct line number in case they come across this issue again inthe future.Thanks,Ty D***

We have spoken to the customer and they will be mailing their certificates back to receive an exchange for the close business. They also have my direct line number in case they come across this issue again inthe future.Thanks,Ty D[redacted]

Review: I was approached by Cumulus Media/WLEV Radio to do a promotion for "Cupcake Break" listeners sign up on their website to enter to win free cupcakes for their office. I explained I didnt have a storefront and it was difficult to provide cupcakes on the dates they wanted. I needed to pay $1,200 plus deliver 24 cupcakes to their office 3 times a week, for 8 weeks. I paid $600 up front. Agreed to pay the rest of the $600 in another 4 weeks. I signed a contract for radio broadcast advertisement, SOCIAL MEDIA COVERAGE, and a webpage dedicated to the contest. My complaint is in 6 weeks they posted the promotion on [redacted] twice (completely unacceptable) as contract indicated constant media coverage. I never knew who the winners were, when I asked they werent able to tell me. I had to ask why my business name was not mentioned every time they broadcasted the contest. ( I paid to have my name out there) not the name of their promotion which was "cupcake break" I have emails between their account executive and me where Im questioning the issues. I sent them a letter questioning everything because they started the same promotion with someone else and they were doing exactly what they should have done with me to begin with. I was also lied to about other's success with the promotion which is completely untrue. I also got feedback about others being told that I had HUGE success with the promotion (Completely untrue and unacceptable) that they use my name to make themselves look good, without proper documentation to prove such success. I dont appreciate them using my name to lure others into falling for this scam. I demanded a refund, its been over 10 days and I havent heard from them. They called me a liar when we spoke on the phone even though I have emails questioning their faults. I was lucky enough to end this contract early and not pay the full $1200 because I knew I was getting scammed. I did however paid 6 weeks $600 for not even a fraction of what I was promised in the contract. I demand a full refund.Desired Settlement: I demand a full refund. Not only was I ripped off, but I was also called a liar regarding my complaints. I have proof that I questioned everything written on this complaint, and yet it wasnt resolved. I tried to contact them and resolve this in a proper friendly manner and instead I was ignored.