Curiosity Resale

Complaint: [redacted] I am rejecting this response because: I stand firm that the money was paid to hide the incident from the public's eye (hush money)This was not, and still is not a matter of customer injustice to him; nor did the situation disturb him until he began to be notified of the negative social media attentionIf at any point it was, I feel that he and or his sales manager would have reached out personally and tried to make it right instead of sending a non management party to eliminate the postI Have not heard from Mr [redacted] regarding the matter, which further reiterates that he does not care and just wants the issue to disappearWhat is to say he will not or is not currently doing this to customers every day (paying them to be quiet)? This is something that should be known whether it is through media or the Revdex.com Regards, [redacted]

Georgia;"> Complaint: [redacted] I am rejecting this response because: The $payment Mr [redacted] is referencing was paid so that I would remove my social media post which shed a negative light on the business (which was done); but my dissatisfaction with the company and it's practices remain the sameThe only stipulation place on the monies received was to remove all social media post, it did not rectify, nor did it admit there was any wrong doing on the company's behalf Regards, [redacted]

Mr*** has been refunded the entire purchase amount plus $for his inconvenienceMr*** has reported to our salesperson that the issue is resolved to his satisfaction
*** ***

Our Representative, [redacted], sent Mr [redacted] the following text message;
"as a matter of goodwill for your inconvenience could we pay you $150? Would that be Satisfactory?"
Mr [redacted] replied;
"I will get back with you on the consolation offer"
Mr [redacted] replies about 40 minutes later;
"this is what I feel Is fair $199."
 
Only after Mr [redacted] told us $199 was fair for his inconvenience, did our rep ask that if we do that would he remove the postings. Mr [redacted] has been reimbursed all of the monies involved in this transaction plus $199 for his inconvenience.
When we ask Mr. [redacted] if $150 would be satisfactory to resolve his concern and he responds that $199 would be fair, I understand why Our Representative ([redacted]) would conclude the matter had been satisfied. We regret the misunderstanding about the reconditioning of the car Mr. [redacted] wanted to purchase. The car as been sold to someone else, Mr [redacted] as been paid $199 for the inconvenience, to resolve the matter, and remove his social media postings.

Ms. [redacted], has returned for service of her AC repairs. The AC repairs have been completed and a goodwill adjustment for the repair bill has been applied.
 
I talked with Ms [redacted] 10/13/16, she informed me that the AC is working fine and she is happy with the repairs and the A/C...

system. 
[redacted]
General Manager
Patty Peck Honda

Complaint: [redacted]
I am rejecting this response because:
I stand firm that the money was paid to hide the incident from the public's eye (hush money). This was not,  and still is not a matter of customer injustice to him; nor did the situation disturb him until he began to be notified of the negative social media attention. If at any point it was, I feel that he and or his sales manager would have reached out personally and tried to make it right instead of sending a non management party to eliminate the post. I  Have not heard from Mr. [redacted] regarding the matter,  which further reiterates that he does not care and just wants the issue to disappear. What is to say he will not or is not currently doing this to customers every day (paying them to be quiet)?  This is something that should be known whether it is through media or the Revdex.com. 
Regards,
[redacted]

Georgia;"> Complaint: [redacted]
I am rejecting this response because:
The $199 payment Mr. [redacted] is referencing was paid so that I would remove my social media post which shed a negative light on the business (which was done); but my dissatisfaction with the company and it's practices remain the same. The only stipulation place on the monies received was to remove all social media post, it did not rectify, nor did it admit there was any wrong doing on the company's behalf. 
Regards,
[redacted]