Currency Exchange International Corp

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I have not received any dialogue from the Money Exchange service Regards, [redacted] ***

Revdex.com Viewridge Ave #San Diego, CA 92123-1688Dear [redacted] :Please accept this letter as Currency Exchange International Corp.’s (“CXI”) formal response to the letter dated August 17, from the Revdex.com.CXI is a registered Money Service Business (“MSB") that operates foreign currency exchange locations across the United StatesAs an MSB CXI is committed to adhering to all State and Federal regulations for the products it offers, this is a responsibility that CXI takes very seriouslyIt is CXI's policy to retain customer information in accordance with applicable State and Federal regulations and the relevant risk the specific transaction poses to our institutionThe security of our client's confidential information is of the upmost importance to CXI and as such specific security procedures are in place to ensure our records are secure.CXI's Compliance Department has attempted to contact the consumer directly on August 18, in reference to the activities that took place at CXI's retail location located in Mainplace Mall in Santa Ana, California on Saturday August 15, This was in response to a similar submission of a written complaint to CXI's own support emailOur efforts thus far have been unsuccessful.CXI understands the importance of good customer service and a positive transacting experience and would welcome the opportunity to confer directly with the consumer to explain our policies and procedures further.Sincerely, [redacted]

Revdex.com 4747 Viewridge Ave #200 San Diego, CA 92123-1688Dear [redacted]:Please accept this letter as Currency Exchange International Corp.’s (“CXI”) formal response to the letter dated August 17, 2015 from the Revdex.com.CXI is a registered Money Service Business (“MSB")...

that operates foreign currency exchange locations across the United States. As an MSB CXI is committed to adhering to all State and Federal regulations for the products it offers, this is a responsibility that CXI takes very seriously. It is CXI's policy to retain customer information in accordance with applicable State and Federal regulations and the relevant risk the specific transaction poses to our institution. The security of our client's confidential information is of the upmost importance to CXI and as such specific security procedures are in place to ensure our records are secure.CXI's Compliance Department has attempted to contact the consumer directly on August 18, 2015 in reference to the activities that took place at CXI's retail location located in Mainplace Mall in Santa Ana, California on Saturday August 15, 2015. This was in response to a similar submission of a written complaint to CXI's own support email. Our efforts thus far have been unsuccessful.CXI understands the importance of good customer service and a positive transacting experience and would welcome the opportunity to confer directly with the consumer to explain our policies and procedures further.Sincerely,[redacted]

Revdex.com 4747 Viewridge Ave #200 San Diego, CA...

92123-1688
Dear [redacted]:
Please accept this letter as Currency Exchange International Corp.’s (“CXI”) formal response to the letter dated August 17, 2015 from the Revdex.com.
CXI is a registered Money Service Business (“MSB") that operates foreign currency exchange locations across the United States. As an MSB CXI is committed to adhering to all State and Federal regulations for the products it offers, this is a responsibility that CXI takes very seriously. It is CXI's policy to retain customer information in accordance with applicable State and Federal regulations and the relevant risk the specific transaction poses to our institution. The security of our client's confidential information is of the upmost importance to CXI and as such specific security procedures are in place to ensure our records are secure.
CXI's Compliance Department has attempted to contact the consumer directly on August 18, 2015 in reference to the activities that took place at CXI's retail location located in Mainplace Mall in Santa Ana, California on Saturday August 15, 2015. This was in response to a similar submission of a written complaint to CXI's own support email. Our efforts thus far have been unsuccessful.
CXI understands the importance of good customer service and a positive transacting experience and would welcome the opportunity to confer directly with the consumer to explain our policies and procedures further.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I have not received any dialogue from the Money Exchange service.
Regards,
[redacted]