In response:Was called to repair stuck valveValve at least years oldI checked timer Would not advance the way it should and turned off systemDiscovered solenoid was burned outReplaced valveCustomer watched me do thisI checked system manually(Customer claims I did not) Timer not working correctlyTimer over programmed or needs replacing Customer got very defensive We disagreed on how to work timerNew Valve not working properly Told me to stop and asked what he owed me for nowBreak in the line had not been done yetI told$for the valve repairNothing said about cash or checkI take bothSaid he had $60.00cash would write check for balanceI took the $and leftCustomer has servjce call and new valve for $not $Customer was argumentative from startI was called for my expertise with system and was interfered with completing the jobI did not harm his systemI would have completed was necessary to do if he had not told me to leave his property[redacted] ***
In response:Was called to repair stuck valveValve at least years oldI checked timer Would not advance the way it should and turned off systemDiscovered solenoid was burned outReplaced valveCustomer watched me do thisI checked system manually(Customer claims I did not) Timer not working correctlyTimer over programmed or needs replacing Customer got very defensive We disagreed on how to work timerNew Valve not working properly Told me to stop and asked what he owed me for nowBreak in the line had not been done yetI told$for the valve repairNothing said about cash or checkI take bothSaid he had $60.00cash would write check for balanceI took the $and left. Customer has servjce call and new valve for $not $Customer was argumentative from startI was called for my expertise with system and was interfered with completing the jobI did not harm his systemI would have completed was necessary to do if he had not told me to leave his property.*** ***
Had my checkbook in hand and asked specifically if he preferred cash or checkHe said cashWhen he learned I only had $cash he just said I will take thatAnd off he wentOf course - because I can cancel a check and he can hide cash from the IRS! My landscaper came on Tuesday the following
week and remedied the problem- wrong type of valve in stalled and - wiring was done wrongIt took my landscaper $and minutes to fix the problem using the correct style valves (on both solenoids!)He would be glad to put this in writingNo changes to timing were made - I'm not sure how you can "over program" a simple watering timerThat's pretty funnyFinally, what kind of person does service work and doesn't test their work - regardless of what he or I say? Bottom line - I don't care about the $But every consumer out there needs to know that this business lies, cheats, and arguesI don't care how experienced he is or claims to be, a customer should never be treated with such disrespectNot to mention the work wasn't done right in the first placePretty sad that he had to behave that way
In response:Was called to repair stuck valveValve at least years oldI checked timer Would not advance the way it should and turned off systemDiscovered solenoid was burned outReplaced valveCustomer watched me do thisI checked system manually(Customer claims I did not) Timer not working correctlyTimer over programmed or needs replacing Customer got very defensive We disagreed on how to work timerNew Valve not working properly Told me to stop and asked what he owed me for nowBreak in the line had not been done yetI told$for the valve repairNothing said about cash or checkI take bothSaid he had $60.00cash would write check for balanceI took the $and leftCustomer has servjce call and new valve for $not $Customer was argumentative from startI was called for my expertise with system and was interfered with completing the jobI did not harm his systemI would have completed was necessary to do if he had not told me to leave his property[redacted] ***
In response:Was called to repair stuck valveValve at least years oldI checked timer Would not advance the way it should and turned off systemDiscovered solenoid was burned outReplaced valveCustomer watched me do thisI checked system manually(Customer claims I did not) Timer not working correctlyTimer over programmed or needs replacing Customer got very defensive We disagreed on how to work timerNew Valve not working properly Told me to stop and asked what he owed me for nowBreak in the line had not been done yetI told$for the valve repairNothing said about cash or checkI take bothSaid he had $60.00cash would write check for balanceI took the $and left. Customer has servjce call and new valve for $not $Customer was argumentative from startI was called for my expertise with system and was interfered with completing the jobI did not harm his systemI would have completed was necessary to do if he had not told me to leave his property.*** ***
Had my checkbook in hand and asked specifically if he preferred cash or checkHe said cashWhen he learned I only had $cash he just said I will take thatAnd off he wentOf course - because I can cancel a check and he can hide cash from the IRS! My landscaper came on Tuesday the following
week and remedied the problem- wrong type of valve in stalled and - wiring was done wrongIt took my landscaper $and minutes to fix the problem using the correct style valves (on both solenoids!)He would be glad to put this in writingNo changes to timing were made - I'm not sure how you can "over program" a simple watering timerThat's pretty funnyFinally, what kind of person does service work and doesn't test their work - regardless of what he or I say? Bottom line - I don't care about the $But every consumer out there needs to know that this business lies, cheats, and arguesI don't care how experienced he is or claims to be, a customer should never be treated with such disrespectNot to mention the work wasn't done right in the first placePretty sad that he had to behave that way