The monies that the customer is in question about was actually down payment She and her then boyfriend, [redacted] had came to the dealership wanting to purchase dodge charger awd I had $in the car (which can be proven by invoice from the sale) and all the bank would finance was $including everything If I done the deal with taxes and all, I would have made nothingIn fact, I would have went in the hole I explained to the customer that they would have to pay $down as I could not pay their taxes too My salesman at the time, structured the deal in the computer, and apparently did not listen to me and showed $financed including taxes The customer did pay $cash, and $in a check This $was my entire profit on this deal Less than a month later, the customer came in the car lot with a very irritable attitude, saying the car needed over $in repairs to the front end, and that [redacted] Chrysler would not cover it under warranty I personally consoled her, gave her a vehicle to ride, and repaired her vehicle with her paying little over a hundred dollars for the part, (which was half my cost) I charged her nothing for the labor, the loaner car, the shop supplies, etc, remember, this bill was over $at the Chrysler Store, in fact, I believe it was $ It cost her a little over a hundred dollars Keep in mind that I was under NO OBLIGATION to do this repair, I did it out of compassion for her I get a little perplexed at her accusing us "verbally abusing" her, as all of my employees that were present at the time she came in, talked about what an evil disposition she had Nevertheless, Here is the summary of my actionsI received $from the bank, $in her check/ cash for a total of $received total After buying the car for 15485, paying the taxes, eating the labor, 1/parts for her repair, loaner car, and refund of her $because my salesperson did not structure correctly, my total cost on this deal was $ So, my total net loss on this deal is $which can be verified by my accountant I find it brutally eye opening that people latch onto a technicality for monetary gain in conclusion, I have certified mailed her a check back for the amount of money that she paid for sales tax, and have ask her never to step on my property again I am still this day in good standing with the co-buyer [redacted] ***, who knows everything I have said is true, and still frequents my establishment He also let me know that she had lost the vehicle to repossession, and was just wanting money Anyway, consider this matter as closed, She has been refunded money THAT WAS NOT HERS, but I did refund as to cheaper than dragging everyone to court who was involved, and probably losing on poor structure of deal sheet We have a greater judge who will judge us all, me...and Ms [redacted] as well Thank you, Jeff Curtis, Pres
The monies that the customer is in question about was actually down payment She and her then boyfriend, [redacted] had came to the dealership wanting to purchase dodge charger awd I had $in the car (which can be proven by invoice from the sale) and all the bank would finance was $including everything If I done the deal with taxes and all, I would have made nothingIn fact, I would have went in the hole I explained to the customer that they would have to pay $down as I could not pay their taxes too My salesman at the time, structured the deal in the computer, and apparently did not listen to me and showed $financed including taxes The customer did pay $cash, and $in a check This $was my entire profit on this deal Less than a month later, the customer came in the car lot with a very irritable attitude, saying the car needed over $in repairs to the front end, and that [redacted] Chrysler would not cover it under warranty I personally consoled her, gave her a vehicle to ride, and repaired her vehicle with her paying little over a hundred dollars for the part, (which was half my cost) I charged her nothing for the labor, the loaner car, the shop supplies, etc, remember, this bill was over $at the Chrysler Store, in fact, I believe it was $ It cost her a little over a hundred dollars Keep in mind that I was under NO OBLIGATION to do this repair, I did it out of compassion for her I get a little perplexed at her accusing us "verbally abusing" her, as all of my employees that were present at the time she came in, talked about what an evil disposition she had Nevertheless, Here is the summary of my actionsI received $from the bank, $in her check/ cash for a total of $received total After buying the car for 15485, paying the taxes, eating the labor, 1/parts for her repair, loaner car, and refund of her $because my salesperson did not structure correctly, my total cost on this deal was $ So, my total net loss on this deal is $which can be verified by my accountant I find it brutally eye opening that people latch onto a technicality for monetary gain in conclusion, I have certified mailed her a check back for the amount of money that she paid for sales tax, and have ask her never to step on my property again I am still this day in good standing with the co-buyer [redacted] ***, who knows everything I have said is true, and still frequents my establishment He also let me know that she had lost the vehicle to repossession, and was just wanting money Anyway, consider this matter as closed, She has been refunded money THAT WAS NOT HERS, but I did refund as to cheaper than dragging everyone to court who was involved, and probably losing on poor structure of deal sheet We have a greater judge who will judge us all, me...and Ms [redacted] as well Thank you, Jeff Curtis, Pres