Curtis Industries

We filled out and faxed Dealer Credit App. to Curtis. Personal, and banking info was shared on app. There has been no response. No calls returnedWe are a Powersports service and repair shop. We contacted Curtis Cab and spoke with [redacted] (ex [redacted] about ordering a cab for one of our customers. Gave [redacted] the Cab # XXXXXX. He said their part # is #KAXXXX-XX. He aid we would need to fill out a dealer credit application to order from them. So we did, and faxed it to them at XXX-XXX-XXXX. The application has personal, and banking info on it. We have never heard back from Curtis Cab about application or order.we spoke with [redacted] on [redacted] On [redacted] called and spoke with [redacted] receptionist and she forwarded me to [redacted] in Credit app. dept. Refaxed app. attention [redacted] on [redacted] No response from Curtis Cab. Called and left 2 message again on [redacted] No response from Curtis Cab. Called again on [redacted] and left a voice message with [redacted], and also [redacted] Once again no response from Curtis Cab. We then sent an e-mail stating my frustrations and concerns that we have personal info sent to them, and a customer that is waiting for the cab we wanted to order. We also mentioned that we would like a speedy response, or that we were considering reporting them to the Revdex.com. We received a generic e-mail back stating that our correspondence would be sent to the appropriate dept. and they would contact us within 24 hrs. We tried to call once again today Phone # (XXX)XXX-XXXX,and was put to another voice mail. Thank you for your help in this matter.[redacted] and [redacted] br />(XXX)XXX-XXXX or (XXX)XXX-XXXXfax # (XXX)XXX-XXXXDesired Settlement We would like to become a dealer and be able to supply our customers with Curtis Cab products. Process our application, and allow us to purchase their product.Business Response Contact Name and Title: [redacted]Contact Phone: XXXXXXXXXXContact Email: [redacted]@curtisindustries.netThis complaint was acted on and responded to on this website the day after it was received.The complaint was resolved between our [redacted] from the Central Region and the complaining party.The complaint should be closed as the issue was immediately resolved.

Wiring harness for Curtis Plow continually blowing (FCM) Front Control Modules on my pickup truck. Wired according to Curtis's wiring diagram.I have a 2004 [redacted] pickup, and purchased a Curtis plow for it. Had the plow professionally installed and since installation I have had nothing but problems with the headlights, specifically low beams on my truck. Lampout light illuminates on the dash and stays on when high beams are on, and will flash (ding) when low beams are on.. eventually low beams will stop working. I have replaced the Front Control Module 3 times now... and the lampout light is on once again. After researching online, Ive noted this is a common problem for Curtis and have tried reaching out to them on a few occasions to try to figure out why this is happening.. with either no answers, not their problem, or no return calls/emails. The Front Control Module is roughly [redacted] each time I have to replace it. Have had 2 mechanics retrace the wiring and everything is wired properly.. for some reason the Curtis harness is overloading the Front Control Module.Desired SettlementFirst and foremost I want answers as to why this is happening, and what can be done to fix the problem. I would also like monetary compensation for the 3 Front Control Modules I have had to replace since putting this plow on the truck.Business Response Thank you for your inquiry. I have been in contact with Mr. [redacted] via email. Attached is the string of correspondences between us. We are asking him to have this very old, used plow inspected by an authorized dealer so that we can legitimately decide what the next step would be. I appreciate your assistance with this situation.Best regardsConsumer Response (The consumer indicated he/she DID NOT accept the response from the business.)I have been in contact via email, yet have been giving the run around without any answers or solutions. Yes this is an older model plow.. however the wiring and mounts were new when installed on my truck. I still have blown 3 FCM, front control module. There is a reason for this to be happening and as I stated in my email correspondence... I am certainly not the only one that has had this issue. I am sure Curtis is well aware of this problem. This is a safety issue... and god forbid anything ever happens to my previous cargo (my two little girls) because of headlight failure... I will make sure Curtis Industries is held responsible to the fullest as in this complaint I have made them well aware of the situation.. they are well aware this has happened to numerous Curtis owners.. and their only response is that its an old model plow.Final Business Response We have provided Mr. [redacted] with a list of authorized dealers. These dealers are independent businesses and would have to be contacted directly by him. As the 2 year warranty period expired nine years ago and given the plow was purchased as used equipment by Mr. [redacted], we will be unable to absorb the charge for the evaluation.