Custom Craft Products

ID - [redacted] Mayfair IV Response: On the morning of July *, 2015, a first time Customer came to our Cleaners and dropped off lbsof clothing to be washed for which he paid $Later that same day, we delivered his clean laundry to his homeOn the following day, he returned to our store complaining that there was a bleach spot on his dress shirt sleeveWe advised him that, if we did use bleach, all of his clothes would have bleach stains, not just one small spotAdditionally, we have no way of knowing if the bleach spot was already on the shirt sleeve before being washed, since we do not examine each piece of clothing before placing it in the washerAt that time, the Customer wanted to be paid $to replace the shirtWe refunded his $cleaning charge and he accepted it

Revdex.com:At this time, I have not been contacted by Mayfair IV Dry Cleaners regarding complaint ID [redacted] .Sincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I have no idea on how they do their cleaning or handle they clothesAll I can say is that I did not have a stain there before I sent it out, and would be willing to make such statement under oath. I would not want to waste my time on this and have since purchased a new shirt, for which I assume I will never get reimbursed, so do not have any reason to make this up, other than for fairness and arguing for what is right
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

ID - [redacted]   Mayfair IV Response:   On the morning of July *, 2015, a first time Customer came to our Cleaners and dropped off 10 lbs. of clothing to be washed for which he paid $9.90. Later that same day, we delivered his clean laundry to his...

home. On the following day, he returned to our store complaining that there was a bleach spot on his dress shirt sleeve. We advised him that, if we did use bleach, all of his clothes would have bleach stains, not just one small spot. Additionally, we have no way of knowing if the bleach spot was already on the shirt sleeve before being washed, since we do not examine each piece of clothing before placing it in the washer. At that time, the Customer wanted to be paid $100.00 to replace the shirt. We refunded his $9.90 cleaning charge and he accepted it.

Revdex.com:At this time, I have not been contacted by Mayfair IV Dry Cleaners regarding complaint ID [redacted].Sincerely,[redacted]