Custom Curbing & Decorative Concrete

On March 4, 2020, I signed a contract with Keith Mort, of Custom Curbing & Decorative Concrete, Inc., for decorative curbing in my yard.
The enclosed contract specified that work should begin within two weeks of the date the contract was signed. On the 23rd of March, I received a text from Keith Mort that he was bitten on the hand by his dog, stating that as soon as his hand heals he will start the work. I heard nothing more from him until April 3rd, after I sent him a text, asking when he will start the curbing work. He responded that he has the Flu, but "I don't think I have cornavirus". On April 6, I texted him and requested him to tell me when he will do the work. From April 6 onward to this date, May 13, I have received via text from Keith, nothing but excuses of problems that are delaying his doing this job. I have 14 pages of text to prove this. When I first opened your website, I noted that there have been other similar complaints about Keith Mort and his concrete business. I believe this individual is nothing but a scammer, especially with elderly people, and the Revdex.com should do what you can, if anything, to protect and advise future customers. I have enclosed a copy of my contract, and a copy of the check upon which I paid him.

I gave Keith a $500 deposit to do our curbing project and he never showed up after that. He would tell us a day that he would come and there was always an excuse for why he didn't show up. He was very hard to get a hold of after he got our deposit. We asked for our money back and he said he would send it but that never happened. We even offered to come get it from his job/office which is a home address. He was very dirty and unprofessional. Pulled up to my house with a woman (I assumed his wife) in a garbage filled truck and had to dig around for the paperwork.

On Feb 14, 2018 I signed a contract with Mr Keith M of Custom Curbing and Decorative Concrete to have my newly poured concrete patio stamped with a decorative design. I paid $800.00 dollars on that date. The new concrete was not fully cured so we agreed to have him start the work 30 days later. Keith returned on March 6, 2018 to remove the old painted design and spent 2.5 hours on the job and I paid him another $200.00. He told me he would return in 2 weeks and check the new concrete and acid wash the concrete in preparation for the stamping. Two weeks (March 23, 2018) later he returned and indicate the new concrete was still not cured and he did not want start the job until the concrete was cured as he felt it would not bond properly and would come up. So I waited another month (now April 20, 2018) and asked him to come check it to see if it was cured . He said it was not ready and that he would be back in 30 days but never showed up. I called him on May 28, 2018 and he returned and splashed some acid on the concrete and said it was still not ready. He did not return on June 7, 2018 as we had agreed so I once again called him and he reported he had lost his helper and was interviewing replacement candidates. His next reason for not coming or postponing the project was due to rain which did not happen. Finally on July 5, 2018 he came by and spread some bonding agent (looked like *** glue) and said he would be back in in 2 days to complete the job. Then he called two days later and said his *** suppler had not gotten the mix he needed so he would have to wait until Monday July 9, 2018. He called on July 9, and said the supplier (***) had messed up his order. The excuses continued (rain in forecast, supplier issues, etc.)through July 12th, at which time I asked him to return $800.00 of the money I had paid. Again the excuses began. First he was going to return my money on Saturday July 14, 2018 and on July 13 he called and agreed to return $800.00 by July 19 since he would have to go by his bank to get a check cut. So, here we are 5 months after starting this project and I still have nothing to show for the $1,000.00 I paid Mr. Keith M nor have I gotten my money back as of the date of this writing. My suggestion to anyone contemplating using this company is "Don't do it".