Custom Garages and More

the original complaint was that the proper lien waivers were not presented at the time of the $3,check payment for overages which was agreed to by the homeowners.(see attached agreement from previous response from the homeowners)the homeowner already had the check filled out for the full amount of$3,and was prepared to pay it in full had I had the paper work he wanted he still could of had the paperwork if his wife would stop getting involvedShe is not a nice person and this would of been over a long time ago but she keeps going and going and goingWe live in a,society and are all adults hereIf everyone could actually like one this would of been overI would appreciate someone telling the homeowners if they feel they do not owe what they agreed to in writing(on a document they presented and made me sign)then I suggest they get a lawyer and we go to courtThis is not the proper venue for this childish going back and forthI'm sure your lawyer and you going to court a couple times will cost alot more than $3,I also placed a lien for the $3,on the property till this matter is settled

Complaint: I am rejecting this response because: Dan [redacted] is still not responding to the issues, he is NOT resolved our issues with the final waiver of lien documents, they are still not notarized properly nor are they even filled out with the TOTAL dollar amount We will be contacting the notary who stamped his blank document with the word "final" written in ink In addition, Mr [redacted] has breached our contract as he did NOT provide gutters as per contract Sincerely, Byron [redacted]

Complaint: 11450507I am rejecting this response because:Custom Garages and More, Inc., Dan ***, continues to avoid and address the issues that we have brought upWe do not accept his response So let's recap the issues in a clear and concise way: Issue 1: Incomplete Final Waiver of Lien documents [redacted] Custom Garages is presenting incomplete Final Lien waivers [redacted] By these documents lacking information, it leaves us open to the subs and Custom Garages to place lien's on our home [redacted] We are simply looking to protect ourselves [redacted] We do not accept the current paper work Custom Garages is attempting to hand inWe need Custom Garages to do the following: [redacted] Present a Final Waiver of Lien/Contractor Affidavit [redacted] With that document, present the Start and End dates of when Custom Garages conducted business on our projectThe document must read the correct total dollar amount [redacted] Present Final Waiver of Lien/Contractor Affidavit for all Subs [redacted] We request that the sub final waiver of lien contain legible name of sub, work done on the project, start and end date of their part in the project, and how much they were paid [redacted] All Final Waivers of Lien must also be signed and dated by whom ever notarizes the document with their seal [redacted] We request Custom Garages to clarify the overage amountWe request a break down of hours associated with the overage, as well the items that were part of the overage [redacted] We also request Custom Garages to note the items that were provided to the project directly by us, and show the credits in the overage amount - Shingles for Roof - Plywood for the roof structure - Garage Door - Garage Door opener Issue 2: Incomplete Work [redacted] Custom Garages is claiming that gutters were not part of the job [redacted] I have attached a screen shot from the contract signed with Custom Garages, where it clearly states that gutter work was included [redacted] Custom Garages did not add gutters to the garage, we were forced to go out and pay someone else to install the gutters [redacted] We are requesting $back from Custom Garages for the missing guttersWe have since paid someone to install gutters for usWe can provide receipt for thisScreen shot from contract: Issue 3: Forced time off from work [redacted] We are requesting $1,from Custom Garages for days taken off from work to ensure Custom Garages completed items they were refusing to completeIn addition to time off for security reasons, as Custom Garages was unreachable on vacation, had a convicted felon who was his worker, who began to scare my wife by knowing information that only could have been known if you researched us Issue 4: Overage amount agreement [redacted] Custom Garages originally agreed to an overage amount of $1, [redacted] On the day we met to exchange payment for paper workCustom Garages stated they would nullify the warranty on the work done if we were to pay the agreed upon amount [redacted] When question about that warranty being taken away, Custom Garages eluded to placing a lien on our home, ripped up the lien waiver and drove off [redacted] Custom Garages reached out to us later on to reiterate his intention to place a lien on our property if we did not renegotiate the amount [redacted] We did not want such a situation to happen and were bullied into renegotiating the amount, even though we did not agree with the situation [redacted] In essence he bullied us into renegotiating [redacted] Our stance is that we really only owe Custom Garages $1,085, per the original agreement, minus the cost of the gutters that were installed, minus the vacation days takenBelow is a snap shot of the email highlighted in red of exchange from Custom Garages as proof of this: When we take everything into consideration, we believe we owe Custom Garages $1,When we minus $for gutters, and we minus $1,for forced time off (plus any credits we supplied for the roof, not added in)At this point, we believe Custom Garages owes us (at least) $Have a Fantastic Day, Byron [redacted]

Complaint: I am rejecting this response because:Custom Garages and More, Inc., Dan ***, continues to avoid and address the issues that we have brought upWe do not accept his response So let's recap the issues in a clear and concise way:Issue 1: Incomplete Final Waiver of Lien documents [redacted] Custom Garages is presenting incomplete Final Lien waivers[redacted] By these documents lacking information, it leaves us open to the subs and Custom Garages to place lien's on our home[redacted] We are simply looking to protect ourselves[redacted] We do not accept the current paper work Custom Garages is attempting to hand in.We need Custom Garages to do the following: [redacted] Present a Final Waiver of Lien/Contractor Affidavit [redacted] With that document, present the Start and End dates of when Custom Garages conducted business on our projectThe document must read the correct total dollar amount[redacted] Present Final Waiver of Lien/Contractor Affidavit for all Subs[redacted] We request that the sub final waiver of lien contain legible name of sub, work done on the project, start and end date of their part in the project, and how much they were paid[redacted] All Final Waivers of Lien must also be signed and dated by whom ever notarizes the document with their seal[redacted] We request Custom Garages to clarify the overage amountWe request a break down of hours associated with the overage, as well the items that were part of the overage[redacted] We also request Custom Garages to note the items that were provided to the project directly by us, and show the credits in the overage amount - Shingles for Roof - Plywood for the roof structure - Garage Door - Garage Door openerIssue 2: Incomplete Work [redacted] Custom Garages is claiming that gutters were not part of the job[redacted] I have attached a screen shot from the contract signed with Custom Garages, where it clearly states that gutter work was included[redacted] Custom Garages did not add gutters to the garage, we were forced to go out and pay someone else to install the gutters[redacted] We are requesting $back from Custom Garages for the missing guttersWe have since paid someone to install gutters for usWe can provide receipt for this.Screen shot from contract:Issue 3: Forced time off from work [redacted] We are requesting $1,from Custom Garages for days taken off from work to ensure Custom Garages completed items they were refusing to completeIn addition to time off for security reasons, as Custom Garages was unreachable on vacation, had a convicted felon who was his worker, who began to scare my wife by knowing information that only could have been known if you researched usIssue 4: Overage amount agreement [redacted] Custom Garages originally agreed to an overage amount of $1,[redacted] On the day we met to exchange payment for paper workCustom Garages stated they would nullify the warranty on the work done if we were to pay the agreed upon amount[redacted] When question about that warranty being taken away, Custom Garages eluded to placing a lien on our home, ripped up the lien waiver and drove off[redacted] Custom Garages reached out to us later on to reiterate his intention to place a lien on our property if we did not renegotiate the amount[redacted] We did not want such a situation to happen and were bullied into renegotiating the amount, even though we did not agree with the situation[redacted] In essence he bullied us into renegotiating[redacted] Our stance is that we really only owe Custom Garages $1,085, per the original agreement, minus the cost of the gutters that were installed, minus the vacation days taken.Below is a snap shot of the email highlighted in red of exchange from Custom Garages as proof of this:When we take everything into consideration, we believe we owe Custom Garages $1,085.00When we minus $for gutters, and we minus $1,for forced time off (plus any credits we supplied for the roof, not added in).At this point, we believe Custom Garages owes us (at least) $1001.00.Have a Fantastic Day,Byron [redacted]

[A default letter is provided here which indicates your acceptance of MediationIf you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID .11450507,and find your Informal Mediation services are necessary Regards, Byron [redacted]

You are here reading this because you want to know what type of contractor you are dealing with We will share what WE have experienced with Custom Garages and More during our project with themFirst thing we will say here is that Custom Garages and More were paid the full value of the signed contractThe final payment was paid before final inspectionsWe paid it on good faith because we felt we could trust Custom Garages and MoreThis was a move we came to regretCustom Garages and More has placed and processed a Lien on our home for a total of $3, A very questionable move, considering we had a check ready to give to them to complete our businessWe simply asked for properly filled out Final Waiver of Lien Release/Contractor's Affidavit from Daniel ***This was never provided to usIt is an Illinois law that a contractor must provide the Final Waiver of Lien/Contractor Affidavit if requested by home owner For those who don’t know what this is, its paperwork that protects you from Liens being placed on your property by the contractor and or their subs Custom Garages and More decided instead of providing this, to place a lien for $3,on our propertyCustom Garages and More hired and brought into our home a convicted felonThe convicted felon took on a creepy obsession with one of the family members Somehow he found out what high school the family member went to He also advertised his conviction telling us to look him up on *** and the internet to this family member Those pages are filled with very frightening rants and racist videos We did not feel safe in our home while this person was working on the job site, and to this day that family member is fearfulWe experienced many quality issues with the work done by Custom Garages and More Every time we brought up quality issues to them, it would turn into a huge fight even to get them to fix thingsOne of the main changes that had to be addressed, was due to a huge mistake on behalf of Custom Garages and More with the entire height of the garage In addition to that change, we supplied all of the materials for that modificationWe currently have a major construction/foundation issue involving the new cement apron in the opening of the garage (see photos)It is sloped down and into the garageThis has resulted in water pooling into the garage and puddling around the opening of the door frame We are already seeing the beginning of wood rot because of the water accumulation every time it rains We have reached out to the cement folks that Custom Garages and More used, they are not returning our callsAt one point, we had the new roof leak for seven days, before anything was resolved as well (see photos) A good example of the lack of quality control by Custom Garages and MoreIf you are interested in this in our complaint in it's entirety, please reach out to Lisa *** office All emails, all attempts of communication, all responses, all documents and copies of the submitted Lien waivers, and all of the details are on file with them As a consumer, you need to request this report

the original complaint was that the proper lien waivers were not presented at the time of the $3,000.00 check payment for overages which was agreed to by the homeowners.(see attached agreement from previous response from the homeowners). the homeowner already had the check filled out for the full amount of$3,000.00 and  was prepared to pay it in full had I had the paper work he wanted.  he still could of had the paperwork if his wife would stop getting involved. She is not a nice person and this would of been over a long time ago but she keeps going and going and going. We live in a,society and are all adults here. If everyone could actually like one this would of been over. I would appreciate someone telling the homeowners if they feel they do not owe what they agreed to in writing(on a document they presented and made me sign)then I suggest they get a lawyer and we go to court. This is not the proper venue for this childish going back and forth. I'm sure your lawyer and you going to court a couple times will cost alot more than $3,000. I also placed a lien for the $3,000.00 on the property till this matter is settled.

Complaint: 11450507
I am rejecting this response because:Dan [redacted] is still not responding to the issues, he is NOT resolved our issues with the final waiver of lien documents, they are still not notarized properly nor are they even filled out with the TOTAL dollar amount.  We will be contacting the notary who stamped his blank document with the word "final" written in ink.  In addition, Mr. [redacted] has breached our contract as he did NOT provide gutters as per contract.
Sincerely,
Byron [redacted]

Complaint: 11450507
I am rejecting this response because:Custom
Garages and More, Inc., Dan [redacted],  continues to avoid and address the
issues that we have brought up. We do not accept his response.  So let's
recap the issues in a clear and concise way:Issue 1: Incomplete Final Waiver of Lien documents* Custom Garages is presenting incomplete Final Lien waivers.* By these documents lacking information, it leaves us open to the subs and Custom Garages to place lien's on our home.* We are simply looking to protect ourselves.* We do not accept the current paper work Custom Garages is attempting to hand in.We need Custom Garages to do the following:* Present a Final Waiver of Lien/Contractor Affidavit *
With that document, present the Start and End dates of when Custom
Garages conducted business on our project. The document must read the
correct total dollar amount.* Present Final Waiver of Lien/Contractor Affidavit for all Subs.*
We request that the sub final waiver of lien contain legible name of
sub, work done on the project, start and end date of their part in the
project, and how much they were paid.* All Final Waivers of Lien must also be signed and dated by whom ever notarizes the document with their seal.*
We request Custom Garages to clarify the overage amount. We request a
break down of hours associated with the overage, as well the items that
were part of the overage.* We also request Custom
Garages to note the items that were provided to the project directly by
us, and show the credits in the overage amount  - Shingles for Roof - Plywood for the roof structure - Garage Door - Garage Door openerIssue 2: Incomplete Work* Custom Garages is claiming that gutters were not part of the job.*
I have attached a screen shot from the contract signed with Custom
Garages, where it clearly states that gutter work was included.* Custom Garages did not add gutters to the garage, we were forced to go out and pay someone else to install the gutters.*
We are requesting $886 back from Custom Garages for the missing
gutters. We have since paid someone to install gutters for us. We can
provide receipt for this.Screen shot from contract:Issue 3: Forced time off from work*
We are requesting $1,200 from Custom Garages for days taken off from
work to ensure Custom Garages completed items they were refusing to
complete. In addition to time off for security reasons, as Custom
Garages was unreachable on vacation, had a convicted felon who was his
worker, who began to scare my wife by knowing information that only
could have been known if you researched us. Issue 4: Overage amount agreement* Custom Garages originally agreed to an overage amount of $1,085.00*
On the day we met to exchange payment for paper work. Custom Garages
stated they would nullify the warranty on the work done if we were to
pay the agreed upon amount.* When question about that
warranty being taken away, Custom Garages eluded to placing a lien on
our home, ripped up the lien waiver and drove off.* Custom
Garages reached out to us later on to reiterate his intention to place a
lien on our property if we did not renegotiate the amount.*
We did not want such a situation to happen and were bullied into
renegotiating the amount, even though we did not agree with the
situation.* In essence he bullied us into renegotiating.*
Our stance is that we really only owe Custom Garages $1,085, per the
original agreement, minus the cost of the gutters that were installed,
minus the vacation days taken.Below is a snap shot of the email highlighted in red of exchange from Custom Garages as proof of this:When we take everything into consideration, we believe we owe Custom Garages $1,085.00When
we minus $886 for gutters, and we minus $1,200 for forced time off
(plus any credits we supplied for the roof, not added in).At this point, we believe Custom Garages owes us (at least) $1001.00.Have a Fantastic Day,Byron [redacted]

the original complaint was that the proper lien waivers were not presented at the time of the $3,000.00 check payment for overages which was agreed to by the homeowners.(see attached agreement from previous response from the homeowners). the homeowner already had the check filled out for the full amount of$3,000.00 and  was prepared to pay it in full had I had the paper work he wanted.  he still could of had the paperwork if his wife would stop getting involved. She is not a nice person and this would of been over a long time ago but she keeps going and going and going. We live in
a,society and are all adults here. If everyone could actually like one this would of been over. I would appreciate someone telling the homeowners if they feel they do not owe what they agreed to in writing(on a document they presented and made me sign)then I suggest they get a lawyer and we go to court. This is not the proper venue for this childish going back and forth. I'm sure your lawyer and you going to court a couple times will cost alot more than $3,000. I also placed a lien for the $3,000.00 on the property till this matter is settled.

I'm not really sure what to respond to here. I met with the Mr. At a off site location to summit my final lien paper work that I use for over 8 years now. He did not like it. I offered to use a form he suggested. In which he emailed to me. I let the Mr. know I could not open his email and he said he...

was to busy and he would get back to me. I waited for a day and then replied to let him know that I have not heard from him and I was going to go out and get the waivers from everyone involved. In which case I did. I spend a couple days driving around and meeting people to get paperwork notarized. So for them to say what they are saying is wrong. There is nothing deceptive about me wasting my time trying to collect money that they agreed to ( from the paper work summited in the attachment that the Mr. signed and made me sign) He presented the change order form to me.  So for them to call me a bully and all the other demining words and one liners is just wrong and typical of all there emails. That could be why I am contractor number three on this project that has been going on for a couple years. This is what you get when you feel bad for someone situation and try to help then. Anyways I included the first final lien waiver I summited that the Mr. did not approve of and I also included the change order form that the Mr. had us both sign and all the waivers that I ran around getting for them.  This could of been handled very simply.  " Hi Dan. Ok There's a couple that we need to address. And correct one with some dates. that would of been that easy. But no. Mrs. and Mr. have to be demining and throw digs and send a nasty email. So this is why we are where we are.

Complaint: 11450507I am rejecting this response because:Custom
Garages and More, Inc., Dan [redacted],  continues to avoid and address the
issues that we have brought up. We do not accept his response.  So let's
recap the issues in a clear and concise way:
Issue 1: Incomplete Final Waiver of Lien documents
* Custom Garages is presenting incomplete Final Lien waivers.
* By these documents lacking information, it leaves us open to the subs and Custom Garages to place lien's on our home.
* We are simply looking to protect ourselves.
* We do not accept the current paper work Custom Garages is attempting to hand in.
We need Custom Garages to do the following:
* Present a Final Waiver of Lien/Contractor Affidavit
*
With that document, present the Start and End dates of when Custom
Garages conducted business on our project. The document must read the
correct total dollar amount.
* Present Final Waiver of Lien/Contractor Affidavit for all Subs.
*
We request that the sub final waiver of lien contain legible name of
sub, work done on the project, start and end date of their part in the
project, and how much they were paid.
* All Final Waivers of Lien must also be signed and dated by whom ever notarizes the document with their seal.
*
We request Custom Garages to clarify the overage amount. We request a
break down of hours associated with the overage, as well the items that
were part of the overage.
* We also request Custom
Garages to note the items that were provided to the project directly by
us, and show the credits in the overage amount
  - Shingles for Roof
 - Plywood for the roof structure
 - Garage Door
 - Garage Door opener
Issue 2: Incomplete Work
* Custom Garages is claiming that gutters were not part of the job.
*
I have attached a screen shot from the contract signed with Custom
Garages, where it clearly states that gutter work was included.
* Custom Garages did not add gutters to the garage, we were forced to go out and pay someone else to install the gutters.
*
We are requesting $886 back from Custom Garages for the missing
gutters. We have since paid someone to install gutters for us. We can
provide receipt for this.
Screen shot from contract:
Issue 3: Forced time off from work
*
We are requesting $1,200 from Custom Garages for days taken off from
work to ensure Custom Garages completed items they were refusing to
complete. In addition to time off for security reasons, as Custom
Garages was unreachable on vacation, had a convicted felon who was his
worker, who began to scare my wife by knowing information that only
could have been known if you researched us. 
Issue 4: Overage amount agreement
* Custom Garages originally agreed to an overage amount of $1,085.00
*
On the day we met to exchange payment for paper work. Custom Garages
stated they would nullify the warranty on the work done if we were to
pay the agreed upon amount.
* When question about that
warranty being taken away, Custom Garages eluded to placing a lien on
our home, ripped up the lien waiver and drove off.
* Custom
Garages reached out to us later on to reiterate his intention to place a
lien on our property if we did not renegotiate the amount.
*
We did not want such a situation to happen and were bullied into
renegotiating the amount, even though we did not agree with the
situation.
* In essence he bullied us into renegotiating.
*
Our stance is that we really only owe Custom Garages $1,085, per the
original agreement, minus the cost of the gutters that were installed,
minus the vacation days taken.
Below is a snap shot of the email highlighted in red of exchange from Custom Garages as proof of this:
When we take everything into consideration, we believe we owe Custom Garages $1,085.00
When
we minus $886 for gutters, and we minus $1,200 for forced time off
(plus any credits we supplied for the roof, not added in).
At this point, we believe Custom Garages owes us (at least) $1001.00.
Have a Fantastic Day,
Byron [redacted]

[A default letter is provided here which indicates your acceptance of Mediation. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID .11450507, , and find your Informal Mediation services are necessary.
Regards,
Byron [redacted]

Complaint: 11450507
I am rejecting this response because:
Dan [redacted] is still not responding to the issues, he is NOT resolved our issues with the final waiver of lien documents, they are still not notarized properly nor are they even filled out with the TOTAL dollar amount.  We will be contacting the notary who stamped his blank document with the word "final" written in ink.  In addition, Mr. [redacted] has breached our contract as he did NOT provide gutters as per contract.
Sincerely,
Byron [redacted]