Custom Gate & Access, Inc. Reviews (1)
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Custom Gate & Access, Inc. Rating
Description: Fence Contractors
Address: 2999 Promenade St Ste 200, West Sacramento, California, United States, 95691-6418
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Review: Company installed new motorized residential driveway gate in May 2013. Gate no longer closes properly, i.e., hits post and re-opens upon contact.
[redacted], gate installer, will not return repeated phone calls and e-mails to schedule a time and date to repair the $10K gate he fabricated and installed at my home in May 2013.
Latest e-mails below:
11/7/13
[redacted]: Left message on your cell and spoke to your office today. Still waiting on a date. Very unprofessional to ignore your customers.
From: [redacted]
Sent: Tuesday, November 05, 2013 1:25 PM
To: '[redacted]'; '[redacted]'
Subject: RE: [redacted] Gate
Talked to John last week. Still waiting on a date.
From: [redacted]
Sent: Tuesday, October 29, 2013 4:53 PM
To: [redacted]; '[redacted]'
Subject: [redacted] Gate
When we spoke last Thursday (10/24), you committed to having someone come take a look at why my gate wasn't shutting properly, Tuesday or Wednesday of this week. I haven't heard anything since; what's the plan?Desired Settlement: Fix the gate