Custom Landscape Artworks

Online Product Offers appreciates the opportunity to respond to the concerns presented in Case #[redacted] submitted by [redacted] on February 10, 2015. Our organization takes all consumer complaints seriously. We strive to provide outstanding customer service for every sale...

so we are always alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with us. We are committed to going above and beyond to ensure our customers are treated fairly by our company.As a measure of willingness to provide outstanding customer service, Online Product Offers has issued the following refunds to [redacted]

RE: Revdex.com Case #[redacted]
 
Dear Ms. [redacted],
 
Online Product Offers appreciates the opportunity to make a final response to the additional rebuttal regarding Case #[redacted] submitted by [redacted] on April 3, 2014.
 
Our organization takes all consumer complaints seriously. We strive to provide outstanding customer service for every sale so we are always alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with us. We are committed to going above and beyond to ensure our customers are treated fairly by our company.  
 
MERCHANT RESOLUTION:  
 
Natural Cleanse, Order #[redacted], was refunded in two stages.
 
The first portion of the refund was an electronic refund; $37.00 was credited back onto the issuing [redacted] ending [3496]:  “01/14/2014 08:21am By Customer Service (Call Center) - Refunded - $37.00 Trans-ID: [redacted].” See also the attached document from the Merchant’s bank which verifies the refund transaction for Order #[redacted] settled successfully.
 
The second portion of the refund ($37.99) was issued Via check #[redacted].
 
Online Product Offers considers Revdex.com Case #[redacted] resolved.
 
Sincerely,
 
[redacted]
Consumer Advocate Services
Phone: ###-###-####
Fax: [redacted]
Email: [redacted]@advocateservices.net
 
 
Online Product Offers
[redacted]
[redacted]
[redacted]
[redacted]@onlineproductoffers.com

They say you can cancel within 14 days, but not 14 days that you have the product. How can a trial offer start if you don't have the product to try. This is a total scam!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Online Product Offers appreciates the opportunity to respond to the concerns presented in Case #[redacted] submitted by [redacted] on October 9, 2014. 
Our organization takes all consumer complaints seriously. We strive to provide outstanding customer service for every sale so...

we are always alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with us. We are committed to going above and beyond to ensure our customers are treated fairly by our company.  As a measure of willingness to provide outstanding customer service, Online Product Offers has issued the following refunds to [redacted]
We hope this letter resolves all concerns related to [redacted] Case #[redacted]. If any additional information is required, please let us know. 
Sincerely,
[redacted]
Consumer Advocate Services

Online Product Offers appreciates the opportunity to respond to the concerns presented in Case #[redacted] submitted by [redacted] on September 28, 2014. Our organization takes all consumer complaints seriously. We strive to provide outstanding customer service for every sale...

so we are always alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with us. We are committed to going above and beyond to ensure our customers are treated fairly by our company. MERCHANT RESOLUTION: As a measure of willingness to provide outstanding customer service, Online Product Offers has issued the following refunds back onto [redacted]’s [redacted] ending [[redacted]], as detailed below: Order # : Order Date: Product: Refund Amt: Refund Date: Transaction ID: [redacted] 23-Sep-2014 Slendera $84.97 29-Sep-2014[redacted] 27-Sep-2014 Natural Cleanse $74.95 29-Sep-2014[redacted] We hope this letter resolves all concerns related to Revdex.com Case #[redacted]. If any additional information is required, please let us  know. Sincerely, [redacted] Consumer Advocate Services

February 5, 2014
Ms. [redacted]
Revdex.com 
4428 N 12th Street
Phoenix AZ 85014
RE: Revdex.com Case #[redacted]
Dear Ms. [redacted],
Online Product Offers appreciates the opportunity to respond to...

the concerns presented in Case #[redacted] submitted by [redacted] on January 31, 2014. 
Our organization takes all consumer complaints seriously. We strive to provide outstanding customer service for every sale so we are always alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with us. We are committed to going above and beyond to ensure our customers are treated fairly by our company.  
MERCHANT RESOLUTION:  
Online Product Offers would like to state that Ms. [redacted]’s first contact with the call center was on January, 26, 2014 and per her request that is the day her account; no items were sent after the cancellation and no further charges occurred. 
Online Product Offers has issued the following refunds back onto [redacted]’s VISA ending [[redacted]] as detailed below:
Order # : Order Date: Product: Refund Amt: Refund Date: Transaction ID:
[redacted] 19-Dec-2013 Slendera $84.97 5-Feb-2014 [redacted]
[redacted] 23-Dec-2013 Natural Cleanse $74.99 5-Feb-2014 [redacted]
[redacted] 23-Dec-2013 Shipping Ins $2.97 5-Feb-2014 [redacted]
[redacted] 30-Dec-2013 Shipping Ins $2.99 5-Feb-2014 [redacted]
[redacted] 30-Dec-2013 Shipping Ins $2.97 5-Feb-2014 [redacted]
[redacted] 18-Jan-2014 Slendera $89.97 3-Feb-2014 [redacted]
[redacted] 18-Jan-2014 Shipping Ins $2.99 3-Feb-2014 [redacted]
[redacted] 21-Jan-2014 Shipping Ins $2.99 3-Feb-2014 [redacted]
[redacted] 22-Jan-2014 Natural Cleanse $79.99 3-Feb-2014 [redacted]
[redacted] 22-Jan-2014 Shipping Ins $2.97 3-Feb-2014 [redacted]
[redacted] 23-Jan-2014 Shipping Ins $2.97 3-Feb-2014 [redacted]
We hope this letter resolves all concerns related to Revdex.com Case #[redacted]. If any additional information is required, please let us know. 
Sincerely,
[redacted]
Consumer Advocate Services
Phone: ###-###-####
Fax: ###-###-####
Email: [redacted]
Online Product Offers
[redacted]
[redacted]
###-###-####

RE: Revdex.com Case #[redacted]
 
Dear Ms. [redacted],
 
Online Product Offers appreciates the opportunity to respond to the rebuttal regarding Case #[redacted] submitted by [redacted] on March 21, 2014.
Our organization takes all consumer complaints seriously. We strive to provide outstanding customer service for every sale so we are always alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with us. We are committed to going above and beyond to ensure our customers are treated fairly by our company.  
 
MERCHANT RESOLUTION:  
 
[redacted] has been fully refunded for all charges except the $4.95 & $4.94 Trial Offer charges -- which only cover shipping and handling to get the product mailed out – and are non-refundable. 
All other charges have been 100% refunded as illustrated below. A copy of the refund check was included to show that the remaining amount for order #[redacted] was being reimbursed.
 
Order # :


Order Date:


Product:


Refund Amt:


Refund Date:


Transaction ID:


[redacted]


27-Dec-2013


Slendera


$42.00


14-Jan-2014


[redacted]





$42.97


12-Mar-2014


[redacted]





$84.97


= full refund









[redacted]


30-Dec-2014


Shipping Ins


$2.97


18-Mar-2014


[redacted]





$2.97


= full refund









[redacted]


4-Jan-2014


Natural Cleanse


$37.00


14-Jan-2014


[redacted]





$37.00


18-Mar-2014


Check #[redacted]





$74.00


= full refund



 
Online Product Offers considers Revdex.com Case #[redacted] resolved. If any additional information is required, please let us know. 
Sincerely,
 
[redacted]
Consumer Advocate Services
Phone: ###-###-####
Fax: [redacted]
Email: [redacted]@advocateservices.net
 
Online Product Offers
[redacted]@onlineproductoffers.com

October 5, 2015Dispute Resolution ConsultantRevdex.com 4428 N 12th StreetPhoenix AZ 85014RE: Revdex.com Case #[redacted]Dear Dispute Resolution Consultant,Online Product Offers appreciates the opportunity to respond to the concerns presented in Case #[redacted] submitted by [redacted] on...

October 8, 2015. Our organization takes all consumer complaints seriously. We strive to provide outstanding customer service for every sale so we are always alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with us. We are committed to going above and beyond to ensure our customers are treated fairly by our company.  MERCHANT RESOLUTION:  Per Corporate policy, only ONE refund per product can be issued. Online Product Offers has issued the following refund to [redacted], as detailed below:We hope this letter resolves all concerns related to Revdex.com Case #[redacted]. If any additional information is required, please let us know. Sincerely,Nichole P[redacted]Consumer Advocate ServicesPhone: ###-###-####Fax: ###-###-####Email: [redacted]@advocateservices.netOnline Product Offers[redacted]Scottsdale AZ 85267###-###-####[email protected]

Response + attachment sent 4/7/2014.

January 31, 2014Ms. [redacted]Revdex.com [redacted]
[redacted]RE: Revdex.com Case #[redacted]Dear Ms. [redacted],Online Product Offers appreciates the opportunity to respond to the concerns presented in Case #[redacted] submitted by...

[redacted] on January 31, 2014. Our organization takes all consumer complaints seriously. We strive to provide outstanding customer service for every sale so we are always alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with us. We are committed to going above and beyond to ensure our customers are treated fairly by our company.  MERCHANT RESOLUTION:  Online Product Offers has issued the following refunds back onto [redacted]’s [redacted] ending [[redacted]] as detailed below: Order # : Order Date: Product: Refund Amt: Refund Date: Transaction ID:[redacted] 2-Nov-2013 [redacted] $84.97 31-Jan-2014 [redacted] 6-Nov-2013 [redacted] $74.99 3-Jan-2014 [redacted]One additional refund has occurred in check form due to a faulty communication link between the issuing bank and the merchant’s bank:Order # : Order Date: Product: Refund Amt: Check Date: Check Number:[redacted] 2-Dec-2013 [redacted] $72.02 29-Jan-2014 #[redacted] We hope this letter resolves all concerns related to Revdex.com Case #[redacted]. If any additional information is required, please let us know. Sincerely,[redacted]Consumer Advocate Services[redacted]
[redacted]
[redacted]Online Product Offers[redacted]
[redacted]
[redacted]
[redacted]

Online Product Offers appreciates the opportunity to respond to the concerns presented in Case #[redacted] submitted by [redacted] on February 10, 2015. Our organization takes all consumer complaints seriously. We strive to provide outstanding customer service for every sale so we are...

always alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with us. We are committed to going above and beyond to ensure our customers are treated fairly by our company.  As a measure of willingness to provide outstanding customer service, Online Product Offers has issued the following refunds to [redacted]

Online Product Offers appreciates the opportunity to respond to the rebuttal in Case #[redacted] submitted by [redacted] on September 20, 2014. 
Our organization takes all consumer complaints seriously. We strive to provide outstanding customer service for every sale so we are always alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with us. We are committed to going above and beyond to ensure our customers are treated fairly by our company.  
MERCHANT RESOLUTION:  
Attached is a receipt which verifies that the refund processed on 9/10/2014 settled successfully on 09/11/2014; it can take up to 3 business days for the funds to appear back in the account.
Online Product Offers is unable to reimburse for any bank related fees associated with Ms. [redacted]’s account and considers Revdex.com Case #[redacted] resolved. 
Sincerely,
[redacted]
Consumer Advocate Services
Phone: [redacted]
Fax: [redacted]
Email: [redacted]

I did not receive the check form Natural Cleanse, [redacted], for $37.00. I did receive one in March, I believe is was check #[redacted]. Please advise. Thank you.
 
 
[redacted]

Online Product Offers appreciates the opportunity to respond to the concerns presented in Case #[redacted] submitted by [redacted] on October 28, 2014. 
Our organization takes all consumer complaints seriously. We strive to provide outstanding customer service for every sale so...

we are always alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with us. We are committed to going above and beyond to ensure our customers are treated fairly by our company.   
As a measure of willingness to provide outstanding customer service, Online Product Offers has issued the following refunds to [redacted], We hope this letter resolves all concerns related to [redacted] Case #[redacted]. If any additional information is required, please let us know.

AWFUL EXPERIENCE: After a horrendous experience with this "business" I understand why it is not Revdex.com Accredited. If only I had known... I am a college age student with little funds for extravagant purchases (at this age anything over $40 is extravagant). I read an online article from women's health and stumbled across a free trial offer I thought I would try. NO where on the free trial website for "Slimera" and "Vita Ultra" does it mention that my 14 day trial starts right when I order and I will be charged $85 as soon as those 14 days are up whether or not I have even RECEIVED the product yet. As soon as I placed my order I was skeptical and called to cancel right away so I would not have to deal with future problems like the one I am writing about. Customer service told me I would need to wait until the products were delivered (if they were ever even coming) and then call to find out the cancellation steps. I monitored my bank account and when they FINALLY arrived (3 days until my apparent trial would end) My curiosity had peaked again and thought I should try them. I had taken a combination of the two pills one time when the next morning I woke up to a $85 charge on my account. This site does not tell you any facts and is a scam. If you are thinking about purchasing GC vitamins go to amazon, a Revdex.com accredited site where they wont steal your money.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
 I requested a full refund for breach of this agreement. This would include an additional check of approximately $40.00. They have attached a copy of a check that I have not even received. Very poor, inexcusable service and still have not resolved my issue. I hope no one has to deal with this company gain.
Regards,
[redacted]

Our organization takes all consumer complaints seriously. We strive to provide outstanding customer service for every sale so we are always alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with us. We are committed to going above and beyond to...

ensure our customers are treated fairly by our company.  As a measure of willingness to provide outstanding customer service, Online Product Offers has issued the following refunds to [redacted]