Custom Sales & Consignment

Revdex.com called Custom Sales & Consignment to get business response, as it appeared our record had an old / incorrect address for the business -- spoke to Lucas ***.Mr *** was familiar with Mr ***'s situationConfirms that the customer purchased a vehicle from Custom Sales &
Consignment over the summer, at which time Mr *** entered into a payment agreement with CS&C for the remaining balance on the vehicleSays the business' policies on payments were explained and documented for Mr *** at that time -- e.g., that the customer has a 10-day grace period on payments, that the customer has days to notify CS&C if they move / their contact info changes, and that the customer forfeits all monies paid if they default on the payment agreement.He says Mr *** fell about months behind on payments, and made no effort to contact the business -- says the customer's phone number changed, and he could not be located.Mr *** adds that CS&C will generally make every effort to work with a customer who's fallen behind on payments, so long as they make an effort to remain in contact with the businessHe says that when Mr *** got as far behind as he did in payments and did not reach out to the business / could not be contacted to discuss, they had no choice but to repossess the vehicle