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Custom Transportation Reviews (5)

After I personally went over the list that Mr [redacted] explained his problems with our work were, I worked with the entire shop to see that all the issues that Mr [redacted] and I had gone over were addressed I wanted to have Mr [redacted] come in on that Thursday morning before the tow truck came to pick it up so we could go over the items that concerned him, but he called the night before and said that he blew out his ankle I offered for him to leave the truck at my facility until he could hobble around on crutches and go over the truck before he paid the tow truck to tow his truck out of the shop, but he refused Mr [redacted] had already paid the bill so I let the tow truck take his vehicle out without going over it with him Mr [redacted] did take the time to follow the tow truck driver to the shop, but he made his wife get out of her car and point to his truck, but Mr [redacted] never got out of his carEverything that was on the original contract was completed as well as the items that he specifically wanted addressed Every person in the shop went over his truck to check it as well as my paint representative and we took photo's of the final product that the tow truck picked up Later on that Thursday afternoon Mr [redacted] sent another e-mail saying that the truck looked worse than when we started, but I don't know how that is possible I am still waiting for the report that Mr [redacted] said he was going to get from an independent 3rd party inspector

We still have the vehicle at our location and I have personally been in contact with Mr*** and am working with him to resolve the issues that he has.Steve D* ***

Mrde B*** wanted me to sign a statement to release him from the Revdex.com Complaint before he would release my vehicleIt was only after I advised him that since I had paid in full, he could not hold my property in this way that he relentedI towed my vehicle away from his propertyI am a 100% disabled retired veteranI did not get out of my vehicle that day because at the time I was unable to due to my disabilitiesMy wife however was with me and did get out to ensure the truck was towed properlyI did provide an independent paint evaluation on the 18th of July to the Revdex.com and it was forwarded to Mrde B***The evaluation stated the vehicle had to have the body work re-done and the paint completely re-paintedSince I received the ruling in my favor from the Revdex.com Automotive Repair Advisory Committee (ARAC) on October 25, 2016, which stated I was over charged for the quality of paint job I received and recommended arbitration, the business has repeatedly stalled and not gone forward with the agreed to arbitration

Revdex.com/MrD* ***, I do NOT accept the business reply for the reason stated by MrD* ***The vehicle is still at the
MAACO Facility and has not been completed correctlyI received a phone call from MrD* *** this afternoon and the following encapsulates the discussion we had: MrD* *** apologized and took full responsibility for the issues I documented in my Revdex.com Complaint and emails MrD* *** and I went over all of the issues noted in my Revdex.com Complaint and emails, the issue of the insulation in the cab being ripped down and MrD* *** agreed he would correct ALL all of the items properly by Thursday morningThese are all of the items noted via grease pen by Greg I stated it is my intention to have the vehicle picked up by tow truck on Thursday morning I will have the vehicle independently inspected against the original work orderIf the vehicle has been done properly, It will conclude our business amiably If this is not the case, then per counsel, I will be compelled to take further action here via the Revdex.com and also thru my attorney Very respectfully, *** *** Master Sergeant U.SArmy (Retired) Cell: ###-###-#### Civilian Email: *** Secure Email: *** “Call to Duty|Boots on the Ground "

After I personally went over the list that Mr. [redacted] explained his problems with our work were,  I worked with the entire shop to see that all the issues that Mr. [redacted] and I had gone over were addressed.  I wanted to have Mr. [redacted] come in on that Thursday morning before the tow truck came to pick it up so we could go over the items that concerned him, but he called the night before and said that he blew out his ankle.  I offered for him to leave the truck at my facility until he could hobble around on crutches and go over the truck before he paid the tow truck to tow his truck out of the shop, but he refused.  Mr. [redacted] had already paid the bill so I let the tow truck take his vehicle out without going over it with him .  Mr. [redacted] did take the time to follow the tow truck driver to the shop, but he made his wife get out of her car and point to his truck, but Mr. [redacted] never got out of his car. Everything that was on the original contract was completed as well as the items that he specifically wanted addressed.  Every person in the shop went over his truck to check it as well as my paint representative and we took photo's of the final product that the tow truck picked up.  Later on that Thursday afternoon Mr. [redacted] sent another e-mail saying that the truck looked worse than when we started, but I don't know how that is possible.  I am still waiting for the report that Mr. [redacted] said he was going to get from an independent 3rd party inspector.

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