Customer First Service

The primary Priceline customer service number is 1-877-604-1230 (toll-free), also reachable as 1-800-Priceline (877-604-1230). This line connects you directly with a Priceline support representative who can help with bookings, cancellations, refunds, and general travel questions.
Both numbers reach the same support team, so use whichever is easier to remember. The line is toll-free, meaning there's no charge for the call whether you're dialing from a mobile phone or a landline anywhere in the United States.
Quick Reference:
Toll-Free: 1-877-604-1230
Alternative: 1-800-Priceline (877-604-1230)
Available: 24 hours a day, 7 days a week
What Is Priceline's Customer Service Number?
The primary Priceline customer service number is:
1-877-604-1230 Also reachable as: 1-800-Priceline (877-604-1230) This is a toll-free number, available to callers across the USA. Whether you're dealing with a last-minute cancellation, a billing discrepancy, or a hotel that doesn't match your booking, calling 1-877-604-1230 connects you directly with a Priceline support representative.
When Should You Call Priceline Customer Service?
There are dozens of situations where reaching out to Priceline customer service USA 【１－８７７－６０４－１２３０】 is the right move. Here are the most common reasons travelers pick up the phone:
Flight Issues and Cancellations
If your airline cancels or significantly changes your flight, Priceline customer service 【１－８７７－６０４－１２３０】can help you understand your options — including rebooking on an alternative flight or requesting a refund. Airlines sometimes communicate directly with travelers, but when you've booked through Priceline, you may need to go through their support team to make changes official.
Hotel Reservation Problems
Maybe the hotel is fully booked despite your confirmed reservation, or the room you received doesn't match what you paid for. In these situations, calling 【１－８７７－６０４－１２３０】connects you to a representative who can intervene with the property and find you an alternative if needed.
Rental Car Concerns
Unexpected charges on your rental car bill, questions about coverage, or issues picking up your vehicle are all situations where Priceline customer service 1̳-̳8̳7̳7̳-̳6̳0̳4̳-̳1̳2̳3̳0̳ can provide clarity and, where appropriate, advocate on your behalf.
Billing Disputes and Refund Requests
If you see a charge you don't recognize, or if you're expecting a refund that hasn't arrived, the Priceline customer service team can pull up your account, verify charges, and initiate refund processes when applicable.
Changes to Existing Bookings
Not all Priceline bookings 1̳-̳8̳7̳7̳-̳6̳0̳4̳-̳1̳2̳3̳0̳ are fully flexible, but many can be modified. An agent can review your specific booking's terms and walk you through what changes are possible — and what fees, if any, might apply.
How to Contact Priceline Customer Service: All Your Options
Priceline customer service USA 1̳-̳8̳7̳7̳-̳6̳0̳4̳-̳1̳2̳3̳0̳ offers multiple channels depending on the urgency of your situation and your personal preference.
1. Phone Support — Fastest for Urgent Issues
Calling 1-877-604-1230 is still the most direct route when you need help right away — especially for same-day travel issues. When you call, have your itinerary number ready (found in your booking confirmation email) to speed up the process.
Tips for a faster call:
Call during off-peak hours (early morning or late evening) to reduce hold times
Say "agent" or "representative" early in the automated menu to skip to a live person
Have your booking confirmation number, travel dates, and payment method available
2. Priceline Online Help Center
For non-urgent questions, 1̳-̳8̳7̳7̳-̳6̳0̳4̳-̳1̳2̳3̳0̳ Priceline's online Help Center at priceline.com is a solid starting point. You can manage bookings, request cancellations, and find answers to frequently asked questions without waiting on hold.
3. Live Chat Support
Priceline offers 1̳-̳8̳7̳7̳-̳6̳0̳4̳-̳1̳2̳3̳0̳ a live chat option through their website and mobile app. This is a good middle ground — faster than email but less immediate than a phone call. Chat agents can handle most standard requests, including booking modifications and basic refund inquiries.
4. Priceline Mobile App
The Priceline app (available for iOS and Android) lets you view your upcoming trips, make changes, and connect with customer service directly. If you're on the go, using the app to initiate a chat or request a callback can save you from being stuck on hold.
5. Social Media
Priceline maintains active accounts on Twitter (X) and Facebook. While social media isn't ideal for resolving complex issues, it can be useful for getting a quick response or escalating a problem if other channels aren't working. Avoid sharing personal booking details publicly — use direct messages instead.
What to Expect When You Call 1-877-604-1230
First-time callers sometimes aren't sure what to expect. Here's a typical overview of what the process looks like:
When you dial 1-877-604-1230, you'll be greeted by an automated system that will ask you to select the type of help you need — flights, hotels, rental cars, vacation packages, or something else. The system may try to resolve your issue through automated prompts. If it can't, it will transfer you to a live agent.
Once connected to a representative, they'll ask for your:
Itinerary or booking confirmation number
Name as it appears on the reservation
Travel dates
Brief description of your issue
From there, the agent will review your booking and discuss available options. Some resolutions — like refunds — may take a few business days to process even after the call, so ask for a case or reference number before you hang up.
Priceline's Express Deals: A Note on Support
Priceline is well known for its "Express Deals" — discounted rates where the specific hotel or airline isn't revealed until after you book. 1̳-̳8̳7̳7̳-̳6̳0̳4̳-̳1̳2̳3̳0̳ These deals come with stricter terms, and many are non-refundable. If you booked an Express Deal and run into trouble, calling Priceline customer service at 1-877-604-1230 is essential, since you typically can't contact the hotel or airline directly until your booking is confirmed.
Understanding the terms before you call will make the conversation more productive. Check your confirmation email for the specific cancellation and change policies tied to your booking.
Tips for Getting the Best Outcome from Priceline Customer Service
Getting the help you need from any travel company's support team is partly about preparation. Here are a few practical strategies that work well when contacting Priceline customer service USA:
Document everything first. Before calling, 1̳-̳8̳7̳7̳-̳6̳0̳4̳-̳1̳2̳3̳0̳ take screenshots of your booking confirmation, any error messages, and your payment statement if there's a billing issue. Having this on hand helps the agent verify your situation quickly.
Stay calm and specific. Agents can work more effectively 1̳-̳8̳7̳7̳-̳6̳0̳4̳-̳1̳2̳3̳0̳ when they understand exactly what happened and what outcome you're hoping for. Rather than saying "everything went wrong," describe the specific issue — "My hotel charged me twice on March 5th" is much easier to resolve.
Ask for a supervisor if needed. If a first-tier agent isn't able to resolve your issue, it's completely appropriate to politely ask to speak with a supervisor or escalation team. This is especially useful for complex disputes or situations where significant money is involved.
Follow up in writing. After a phone call, 1̳-̳8̳7̳7̳-̳6̳0̳4̳-̳1̳2̳3̳0̳ send a follow-up email through the Priceline Help Center summarizing what was discussed and any commitments made. This creates a paper trail and is helpful if the issue isn't resolved on the first call.
Frequently Asked Questions About Priceline Customer Service
What is the Priceline customer service phone number?
Priceline's toll-free customer service number is 1-877-604-1230, also accessible as 1-800-Priceline (877-604-1230). Both numbers reach the same support team and are available 24/7.
Is Priceline customer service available 24 hours a day?
Yes. Priceline customer service 1̳-̳8̳7̳7̳-̳6̳0̳4̳-̳1̳2̳3̳0̳ USA is available 24 hours a day, 7 days a week by phone at 1-877-604-1230. Live chat and online support through their website and app are also available around the clock for most inquiries.
How do I cancel a Priceline booking?
You can cancel many bookings directly through your Priceline account online or via the app. For cancellations involving non-refundable bookings, Express Deals, or complex itineraries, calling Priceline customer service at 1-877-604-1230 is recommended to understand your options and avoid losing more money than necessary.
How long does a Priceline refund take?
Refund timelines vary by payment method and the type of booking. In general, refunds to credit cards take 5–10 business days after the refund is approved. For debit cards, it may take slightly longer. Ask the customer service agent for an estimated timeline and a reference number for your case.
Can Priceline customer service help with third-party issues like airline delays?
Priceline 1̳-̳8̳7̳7̳-̳6̳0̳4̳-̳1̳2̳3̳0̳ can act as an intermediary with airlines and hotels you've booked through their platform. However, for certain airline-specific issues (like lost baggage), you'll likely need to contact the airline directly. A Priceline agent can help clarify which issues fall under their scope and point you in the right direction for others.
Conclusion: Get the Help You Need, Fast
Travel disruptions are stressful enough without adding a confusing 1̳-̳8̳7̳7̳-̳6̳0̳4̳-̳1̳2̳3̳0̳ customer service experience on top. The good news is that Priceline customer service is genuinely accessible — whether you prefer to call, chat, or manage things through the app.
For anything time-sensitive, your best move is always to call 1-877-604-1230 (toll-free) or 1-800-Priceline (877-604-1230) directly. Have your booking information ready, stay specific about your issue, and don't hesitate to ask for escalation if your first conversation doesn't lead to a resolution.
For non-urgent matters, the Priceline Help Center and live chat are convenient alternatives that can save you time without the wait. Whichever channel you choose, understanding your options in advance puts you in the strongest possible position to get a quick, fair outcome.
Ready to get help? Call Priceline customer service now at 1-877-604-1230 (toll-free) or 1-800-Priceline (877-604-1230) — available 24/7 for travelers across the USA.

On January we told the customer as soon as we received the charger we would credit her account the full price

Complaint: ***
I am rejecting this response because: Thanks I did received credit for charger itself, attached is proof that this company was supposed to have credited me for extra shipping expenses to get charger in business days per representative Jason Martin who took my order, he made me pay $dollars extra for shipping fees besides of not sending the correct item that I order, I would like to be credit back those extra $dollars paid and the $dollar that they charge me to mail BACK the item (shipping fees), I did requested this on my complain attached is proof send to the company to return extra shipping fees since I was told by phone when I called the company and receipt of mailed fees to return the incorrect charger that was send to me thanks in advance
Sincerely,
*** ***

Complaint: [redacted]
I am rejecting this response because: His only stating that I will received full price, but I'm also requesting to be reimburst of overnight FEES...

that I was supposed to be credit back since when I order charger he stated that I was going to receive item in two days! and it got to me after 3-4 days  so I had called the company and that money of extra fee to overnite package was never credited to my account, also I just pay $18.10 to send them charger back, I would like that money to be reverse as well since it was per their mistake that wrong item was send. Attached is email send to seller and copy of receipt for mail services.
Sincerely,
[redacted]

The customer wanted a full refund for the purchase price of the charger.  We received the charger the customer sent yesterday and credited her card.  The customer now has a full refund which is what she requested.  Please let me know if this is not resolved.