Customer Lobby

Initial Business Response /* (1000, 5, 2015/08/17) */
Contact Name and Title: *** ***, President
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@***
Our service worked as advertised for Mr***'s businessAs evidence, please note:
1) This google search returns the Customer
Lobby review page as the 2nd result:
https://www.google.com***
2)We have generated and published reviews for this business: https://www.***
3) This page has been accessed and viewed 30% as often as Mr***'s home page
The issue that Mr*** cited is that our review page included piece of incorrect data about his businessOn 8/26/14, Mr*** had a minute conference call with our staff to review his account and approved all information about his account including this incorrect data
However, we would be happy to extend Mr*** months free usage of our service (representing over 30% of the time he paid for our service)To claim this, please ask Mr*** to contact me directly (***@***)
*** ***
President
Customer Lobby

Initial Business Response /* (1000, 5, 2015/09/11) */
Mr. [redacted], your 10 reviews are all published online. They were never removed. Here are links to the 10...

reviews:
https://www.customerlobby.com/reviews/XXXXX/[redacted]-residential-commercial-in...⇄ /> https://www.customerlobby.com/reviews/XXXXX/[redacted]-residential-commercial-in...⇄ /> https://www.customerlobby.com/reviews/XXXXX/[redacted]-residential-commercial-in...⇄ /> https://www.customerlobby.com/reviews/XXXXX/[redacted]-residential-commercial-in...⇄ /> https://www.customerlobby.com/reviews/XXXXX/[redacted]-residential-commercial-in...⇄ /> https://www.customerlobby.com/reviews/XXXXX/[redacted]-residential-commercial-in...⇄ /> https://www.customerlobby.com/reviews/XXXXX/[redacted]-residential-commercial-in...⇄ /> https://www.customerlobby.com/reviews/XXXXX/[redacted]-residential-commercial-in...⇄
https://www.customerlobby.com/reviews/XXXXX/[redacted]-residential-commercial-in...⇄ /> As is clearly defined in our terms of service (contract), we do disable the summary page of reviews when an account is terminated with us. The good news is that our automatic syndication engine sent your reviews to several major review sites around the web and they remain posted there today. Some examples:
http://www.citysearch.com/profile/XXXXXXXXX/[redacted]_residential_commercial_in...⇄ /> http://www.yellowbot.com/[redacted]-residential-commercial-inspections-inc-[reda...⇄ /> http://www.citygrid.com/[redacted]-residential-commercial-inspections-inc-[redac...⇄ /> In fact, we are still hosting a free Request Appointment widget on those sites (along with your 10 reviews) even today. If you want to get even more reviews around the web, come back and try our free Direct Connect. Businesses that use our Direct Connect and Smart Invite features typically get 2-3x the Google and Yelp reviews of their competitors.