Customerstays.com

Hello, Please see attached proof of all the work we have done for this companyAttached you will find the following: 1) An email sent to him with his Facebook link that we set up and agreed to only manage for monthIf they decided to continue with Facebook they would have to pay our social media price 2) His QR code that was sent via email and via FedEx tracking number [redacted] , delivered on Wednesday, May 28, at 2:pm 3) His final report which since he signed up has had negative reviews successfully removed that violated the guidelines of each directory 4) We also have on file an invoice signed by the owner, in which it states nothing about Facebook, but rather states that he authorizes us to charge his credit card on the 1st of each month and that he realizes this is a recurring charge of $399/monthThe signed invoice also states that if he decides to alter his service, or discontinue service he must send an email to blank days before his renewal date on the 1st of each month Thank you,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below is not what I was told by their sales men he said I would get Facebook included but that's not my concern I want my last month money back because when Ashley call me to give me to give me the free month I told her that will be the last month not to charge me after the free month about her removing stuff its a lie my score on yelp, goggle still the same and she didn't send the qr in ,march it was till june Regards, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
is not what I was told by their sales men he said I would get Facebook included but that's not my concern I want my last month money back because when Ashley call me to give me to give me the free month I told her that will be the last month not to charge me after the free month about her removing stuff its a lie my score on yelp, goggle still the same and she didn't send the qr in ,march it was till june
Regards,
[redacted]

Hello, 
Please see attached proof of all the work we have
done for this company. Attached you will find the following:
 
            1) An email sent to him with his...

Facebook link
that we set up and agreed to only manage for 1 month. If they decided to
continue with Facebook they would have          
  to pay our social media price. 
            2) His QR code that was sent via email and via
FedEx tracking number [redacted],
delivered on Wednesday, May 28, 2014 at 2:13 pm
            3) His final report which since he signed up has
had 8 negative reviews successfully removed that violated the guidelines of
each directory
            4) We also have on file an invoice signed by the
owner, in which it states nothing about Facebook, but rather states that he
authorizes us to charge his credit card          
  on the 1st of each month and that he realizes this is a recurring charge
of $399/month. The signed invoice also states that if he decides to alter his
service, or              discontinue service
he must send an email to blank 5 days before his renewal date on the 1st of
each month. 
Thank you,

Review: a representative call me offering to higher my score on yelp, Google and yellow pages he also offer to make me a QR and a Facebook account after may when I found the we still didn't have a Facebook account and a QR and no results on yelp Google and yellow pages I decided to cancel. then I had [redacted] from customer stay saying she will give me a free month (JUNE) and she was going to send the QR and set my Facebook I say ok but only June then cancel because is not working next thing I know am being charge for July so I call [redacted] and she's saying I ok July month how am going to ok if is not working !!! at first the representative say I will see difference in 1 month than it was 3 months now [redacted] says I had buy a package that's more money in order to work and I need to have more than 3 months that's not the way to do businessDesired Settlement: want my July money that was not authorized $399

Business

Response:

Hello,

Please see attached proof of all the work we have

done for this company. Attached you will find the following:

1) An email sent to him with his Facebook link

that we set up and agreed to only manage for 1 month. If they decided to

continue with Facebook they would have

to pay our social media price.

2) His QR code that was sent via email and via

FedEx tracking number [redacted],

delivered on Wednesday, May 28, 2014 at 2:13 pm

3) His final report which since he signed up has

had 8 negative reviews successfully removed that violated the guidelines of

each directory

4) We also have on file an invoice signed by the

owner, in which it states nothing about Facebook, but rather states that he

authorizes us to charge his credit card

on the 1st of each month and that he realizes this is a recurring charge

of $399/month. The signed invoice also states that if he decides to alter his

service, or discontinue service

he must send an email to blank 5 days before his renewal date on the 1st of

each month.

Thank you,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

is not what I was told by their sales men he said I would get Facebook included but that's not my concern I want my last month money back because when Ashley call me to give me to give me the free month I told her that will be the last month not to charge me after the free month about her removing stuff its a lie my score on yelp, goggle still the same and she didn't send the qr in ,march it was till june

Regards,