Cut & Core Inc

Response:Our company strives to make sure that our customers are 100% satisfied, so we take customer complaints very seriously. Before customers commit to our 14 day free trial, our customers have to personally check the check-boxes and acknowledge the terms & conditions for our auto- ship...

program. Please see the following check-out page: http://[redacted]checkout.php for more information. We do, however, feel for this customer's concerns. And, we strive to make sure that every one of our customers are totally satisfied. For this reason, we have refunded the customer back the full refund of $79.95. This amount should reflect in the customer's bank statement within 7 business days. Feel free to let us know if you should have any questions. Take care. 01/04/2016 07:27pm By Admiin - Refunded - $27.98 Trans-ID: [redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution...

is satisfactory to me.
Regards,
[redacted]

Our company strives to make sure that our customers are 100% satisfied, so we take customer complaints very seriously. Before customers commit to our 14 day free trial, our customers have to personally check the check-boxes and acknowledge the terms & conditions for our auto- ship program....

Please see the following check-out page:[redacted] for more information. We do, however, feel for this customer's concerns. And, we strive to make sure that every one of our customers are totally satisfied. For this reason, we have refunded the customer back the full refund of $89.95. This amount should reflect in the customer's bank statement within 7 business days. Feel free to let us know if you should have any questions. Take care.