Contact Name and Title: [redacted] GM Contact Phone: [redacted] Contact Email: [redacted] @cutterauto.com first of alli hate hearing that your new vehicle is having electrical issuessecond, we do not sell cars to people hoping that they leave the island, that is not a good business modelThird, quite a few of my staff are former military as am iWe need to take the time to find your electrical issue and have to see what is happening (duplicate the complaint)unfortunatley sometimes cars do not cooperate and we need to do a process of eliminationyou may not want to hear this but it is a factI can offer you a loaner at no cost to you while we look for and locate the problem and then we will be able to repair it
(The consumer indicated he/she DID NOT accept the response from the business.)
I do not accept this response due to the fact the company is to busy stating facts about who they employ or that they never want a customer to leave the islandNever did they take the time to look into the real issue here and or the actual car in questioninstead I get the same cookie cutter crappy customer service gthat I have received from the beginningAnd just so your aware I have given your service department over days so far to address this issue and fix the car.Butt again day after day I receive the same phone calls telling me that they really have no idea whats happening to my car and that they will have to keep it againIt would be nice for a company to accualy stand behind there productIts no wonder american auto companies needed a goverment bail out
We are working on this person's vehicle. We have not found the problem and are trying to duplicate his concern. He has the option of going to another GM dealer to have it repaired under the manufacturer's warranty.
Contact Name and Title: [redacted] GM
Contact Phone: [redacted]
Contact Email: [redacted]@cutterauto.com
first of all. I hate hearing that your new vehicle is having electrical issues. second, we do not sell cars to people hoping that they leave the island, that is not a...
good business model. Third, quite a few of my staff are former military as am I. We need to take the time to find your electrical issue and have to see what is happening (duplicate the complaint). unfortunatley sometimes cars do not cooperate and we need to do a process of elimination. you may not want to hear this but it is a fact. I can offer you a loaner at no cost to you while we look for and locate the problem and then we will be able to repair it.
Contact Name and Title: [redacted] GM Contact Phone: [redacted] Contact Email: [redacted] @cutterauto.com first of alli hate hearing that your new vehicle is having electrical issuessecond, we do not sell cars to people hoping that they leave the island, that is not a good business modelThird, quite a few of my staff are former military as am iWe need to take the time to find your electrical issue and have to see what is happening (duplicate the complaint)unfortunatley sometimes cars do not cooperate and we need to do a process of eliminationyou may not want to hear this but it is a factI can offer you a loaner at no cost to you while we look for and locate the problem and then we will be able to repair it
(The consumer indicated he/she DID NOT accept the response from the business.)
I do not accept this response due to the fact the company is to busy stating facts about who they employ or that they never want a customer to leave the islandNever did they take the time to look into the real issue here and or the actual car in questioninstead I get the same cookie cutter crappy customer service gthat I have received from the beginningAnd just so your aware I have given your service department over days so far to address this issue and fix the car.Butt again day after day I receive the same phone calls telling me that they really have no idea whats happening to my car and that they will have to keep it againIt would be nice for a company to accualy stand behind there productIts no wonder american auto companies needed a goverment bail out
We are working on this person's vehicle. We have not found the problem and are trying to duplicate his concern. He has the option of going to another GM dealer to have it repaired under the manufacturer's warranty.
Thank you for bringing this to my attention. A check has been cut in the amount of 179.99 and will be mailed out on Monday April 6th.
Contact Name and Title: [redacted] GM
Contact Phone: [redacted]
Contact Email: [redacted]@cutterauto.com
first of all. I hate hearing that your new vehicle is having electrical issues. second, we do not sell cars to people hoping that they leave the island, that is not a...
good business model. Third, quite a few of my staff are former military as am I. We need to take the time to find your electrical issue and have to see what is happening (duplicate the complaint). unfortunatley sometimes cars do not cooperate and we need to do a process of elimination. you may not want to hear this but it is a fact. I can offer you a loaner at no cost to you while we look for and locate the problem and then we will be able to repair it.