Cutting Crew

Contacted customer 3/2/at 12:Apologized about the situation and will be providing a [redacted] on the serviceOur policy is 100% customer satisfaction, we do not condone any negative behavior towards our customersWe are grateful for her response and hopeful she will return to us again one dayWe will provide our stylists with the proper training on pricing and ensure consistency across our teamIn addition we will provide her and her daughter with a free haircut as a thank you for her time spentWe believe that our customers are what makes us who we are and it is important to us that we keep everyone satisfiedThe manager is also aware of this situation and she also wasn't fully aware of the full extent until this complaint and we are both grateful to the customer for her candor and truly sorry for her negative experienceWe will do whatever we can for her family to make it up to them

Contacted customer 3/2/at 12:Apologized about the situation and will be providing a *** *** on the serviceOur policy is 100% customer satisfaction, we do not condone any negative behavior towards our customersWe are grateful for her response and hopeful she will return to us again one
dayWe will provide our stylists with the proper training on pricing and ensure consistency across our teamIn addition we will provide her and her daughter with a free haircut as a thank you for her time spentWe believe that our customers are what makes us who we are and it is important to us that we keep everyone satisfiedThe manager is also aware of this situation and she also wasn't fully aware of the full extent until this complaint and we are both grateful to the customer for her candor and truly sorry for her negative experienceWe will do whatever we can for her family to make it up to them

Contacted customer 3/2/16 at 12:09. Apologized about the situation and will be providing a [redacted] on the service. Our policy is 100% customer satisfaction, we do not condone any negative behavior towards our customers. We are grateful for her response and hopeful she will return to us again one...

day. We will provide our stylists with the proper training on pricing and ensure consistency across our team. In addition we will provide her and her daughter with a free haircut as a thank you for her time spent. We believe that our customers are what makes us who we are and it is important to us that we keep everyone satisfied. The manager is also aware of this situation and she also wasn't fully aware of the full extent until this complaint and we are both grateful to the customer for her candor and truly sorry for her negative experience. We will do whatever we can for her family to make it up to them.