Cutting Edge Tree Services, Inc.

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because: Mr. M[redacted] of Opequon Motors must be...

confused about the complaint that I made.  The Sales Contract and all other documents provided to me by Opequon Motors relating to my purchase of a vehicle there clearly state that I was being sold a 2014 [redacted] SRX Premium Edition vehicle.  In fact, they sold me a 2014 [redacted] SRX Luxury Edition which is a less expensive vehicle.  In other words, I overpaid for the vehicle I took delivery of and the difference in the mid-point value of a Premium Edition and a Luxury Edition is $5,267.00 (per Kelley Blue Book).  I need to be reimbursed for this amount of money as I did not take delivery of the vehicle described in the Sales Contract but rather took delivery of a vehicle which costs less than the one described in the Sales Contract.  I have never indicated to anyone at Opequon Motors that I was satisfied with the deal and I made it very clear to them that I had been overcharged.  Of course they owe me the difference between the cost of what they promised to me in the Sales Contract and what was actually delivered to me.  I am single and disabled and live on a fixed income, and I cannot afford to donate $5,267.00 to Opequon Motors.  I require a check for the above-stated amount of money to satisfy my Complaint and I will take Opequon Motors to Court if they will not amicably settle this matter with me through the Revdex.com and refund the amount of money that I was overcharged as stated above.  Opequon Motors has done nothing to remedy this situation.  Opequon Motors' "confusion" on the model has not been handled or addressed by them.  They have done nothing to correct the error.  The Sales Contract is a legal document and they did NOT deliver to me the vehicle that they promised they were selling me.  Kindly refer to the attachment previously provided to you in my original Complaint to see that they promised that they were selling me a Premium Edition vehicle, not the less expensive Luxury Edition vehicle.  It is clear that they should reimburse me for the amount they overcharged.  This matter is in no way resolved until I am refunded the amount of $5,267.00.           
Regards,
[redacted]