Cuttwood Vapor

Deere Ave
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October 8, *** *** Revdex.com of San Diego, Orange & Imperial Counties Viewridge Ave# San Diego, CA 92123-Dear *** ***:
We received the enclosed letter from the Revdex.com regarding a complaint on behalf of *** ***We chose to address this matter directly with the consumer and sent him a replacement bottle per his requestWe shipped the replacement package on Wednesday, September 23, and it was delivered on Tuesday, September 29, I have also enclosed all of the correspondence we have sent to *** *** to date in an effort to resolve his issueHowever, based on the chain of letters, we are not clear as to why he escalated his complaint with the Revdex.com when we sent him replacement merchandiseWe would appreciate any information as to how to resolve this matter and make sure it does not tarnish our strong customer service recordSincerely,
*** ***

Deere Ave.Irvine, CA 92606949.371.2057*** ***October 8, 2015*** *** Revdex.com of San Diego, Orange & Imperial Counties Viewridge Ave# San Diego, CA 92123-1688Dear *** ***:We received the enclosed letter from the Revdex.com regarding a complaint on behalf of *** ***
We chose to address this matter directly with the consumer and sent him a replacement bottle per his requestWe shipped the replacement package on Wednesday, September 23, and it was delivered on Tuesday, September 29, I have also enclosed all of the correspondence we have sent to *** *** to date in an effort to resolve his issueHowever, based on the chain of letters, we are not clear as to why he escalated his complaint with the Revdex.com when we sent him replacement merchandise.We would appreciate any information as to how to resolve this matter and make sure it does not tarnish our strong customer service record.Sincerely,*** ***