Cuyahoga County Public Library - Parma / Snow Branch Reviews (1)
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From: [redacted]Date: Tue, Dec 1, 2015 at 11:38 AMSubject: Response from the Parma-Snow Branch (complaint ID [redacted])To: [redacted]
To [redacted] or a Revdex.com of Greater Cleveland...
representative,
I received your letter dated 11/24/15 regarding a complaint at the Parma-Snow Branch of Cuyahoga County Public Library from [redacted], and would like to respond:
The library worked with this customer and quickly resolved the issue of her missing materials promptly. The manager personally spoke to the customer the day of the complaint and explained the resolution. The customer was satisfied with the quick response.
Please let me know if you have any other questions.
Thank you,
Stacey B[redacted]
Stacey B[redacted] Branch Manager
[redacted] [redacted]
Cuyahoga County Public Library Parma-Snow Branch 2121 Snow Road / Parma, OH 44134-2728 p 216.661.4240 / f 216.661.1019
www.cuyahogalibrary.org