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C.V.I. Saugerties

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C.V.I. Saugerties Reviews (1)

When I hired this provider in 2007, I was told that for 3 boxes I was going to be charge as follows:DVR, one box for free and I've to pay for a regular box. I had 3 tv's, I had a job so it was easy for me. I lost my job. june **/13 I called cable vision, and I kept same package, without remove one box $112 including taxes. But if I remove one box my bill was going to be @105 plus taxes. Recently I called again in order to discontinuing the services, but Cable Vision, offered me to do other changes, so I was told that my bill was going to be $88.95 next bill in June 2014. I have partially copied and paste a conversation I had during a chat with someone from Optimum, as follows:88.95 next bill in June 2014;[redacted]: I see your promotion is active until 7/*/2014. /// [redacted]: You can contact after 7/*/2014. If you have a different offer from another provider, we will transfer you to the customer care department to see if they can assist you. Please call them directly at ###-###-####. The Account Specialist hours of operation are: 9 a.m. - 8:45 p.m. (Mon.-Fri.) and 9 a.m. 6:45 p.m. (Sat. & Sun.). today 6/*/14. Something I cannot understand is that always I was told that I have to pay for a normal 2 boxes $6.71, but one was for free. and the DVR $11.95, only we've one DVR. Today I was told that I've to pay $11.95 for the DVR box, and $6.75 for service, total $18.70. I returned one box almost a month before. So only we've the DVR,and 1 box. My bill came up $174.86, for June and July.

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Address: 1111 Stewart Avenue, Bethpage, New York, United States, 11714


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