Buyer BewareI was quoted $for service call/first hour, then $an hour after thatThe price for sprinkler heads I was told over the phone were $5-$When the tech arrived at 10:am I explained that we were selling our house and that I needed the sprinklers that were shooting like geysers to be replacedWe turned on the system together and ran all the zones and identified the sprinklers that were a problemI then went inside and left him to his workWhen the hour was almost up I came outside to see if he was finishedHe said he was he explained that he had to replace some PVC because of a leakHe also stated that there was one sprinkler still shooting like a geyserI had minutes left before the hour was upI told him I was on a tight budget and that I needed to stay within the hour but since the last sprinkler was out of the ground I asked him if he could just screw a new one onHe said sure and I went inside to get my purseWhen he came out he handed me an invoice for $273.65!!! I obviously looked shocked and he asked me what was wrongI looked over the invoice and saw that he had charged to change out sprinklers at $and $in labor for hours! I told him his price per sprinkler was higher than what the office had quoted me and I asked him how he was charging for hours of labor when he was finished at 11:which was only three minutes overHe told me the office had the wrong prices and he had done a lot of workHe then told me there was a surcharge for paying by credit card unless I went in and paidI called the office and the owner agreed to take off the $Before the tech left I asked him to leave the old sprinklersThere were only in the bucket and he threw them out of the bucket at my feet all over the grassI went in to pay and I was very polite to the owner and I told her I understood his frustration but he had clear instructions from me to only replace certain sprinklers which he didn't follow
I hired this company after looking for reviews on line they were very helpful and totally honest They came out to look at my irrigation system that was getting no flow and told me it was a well issue and did not charge me for a service call when they were at my home for at least minutes I wanted to try them because I have found only the companies that do a lot of business only get reviews If you read the reviews they always sound like people that could never be pleased any ways
Just to let you know that Richard did a great job finding the problem with my irrigation system and fixing it for me. He was very pleasant besides and I will recommend him to neighbors if they ever have problems.
Buyer BewareI was quoted $for service call/first hour, then $an hour after thatThe price for sprinkler heads I was told over the phone were $5-$When the tech arrived at 10:am I explained that we were selling our house and that I needed the sprinklers that were shooting like geysers to be replacedWe turned on the system together and ran all the zones and identified the sprinklers that were a problemI then went inside and left him to his workWhen the hour was almost up I came outside to see if he was finishedHe said he was he explained that he had to replace some PVC because of a leakHe also stated that there was one sprinkler still shooting like a geyserI had minutes left before the hour was upI told him I was on a tight budget and that I needed to stay within the hour but since the last sprinkler was out of the ground I asked him if he could just screw a new one onHe said sure and I went inside to get my purseWhen he came out he handed me an invoice for $273.65!!! I obviously looked shocked and he asked me what was wrongI looked over the invoice and saw that he had charged to change out sprinklers at $and $in labor for hours! I told him his price per sprinkler was higher than what the office had quoted me and I asked him how he was charging for hours of labor when he was finished at 11:which was only three minutes overHe told me the office had the wrong prices and he had done a lot of workHe then told me there was a surcharge for paying by credit card unless I went in and paidI called the office and the owner agreed to take off the $Before the tech left I asked him to leave the old sprinklersThere were only in the bucket and he threw them out of the bucket at my feet all over the grassI went in to pay and I was very polite to the owner and I told her I understood his frustration but he had clear instructions from me to only replace certain sprinklers which he didn't follow
I hired this company after looking for reviews on line they were very helpful and totally honest They came out to look at my irrigation system that was getting no flow and told me it was a well issue and did not charge me for a service call when they were at my home for at least minutes I wanted to try them because I have found only the companies that do a lot of business only get reviews If you read the reviews they always sound like people that could never be pleased any ways
Just to let you know that Richard did a great job finding the problem with my irrigation system and fixing it for me. He was very pleasant besides and I will recommend him to neighbors if they ever have problems.