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CW Resources, Inc.

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CW Resources, Inc. Reviews (1)

Review: I would pay for lawn service and pay by check, I noticed charges when I did not confirm service, but paid anyway and in process of trying to find out why a service was completed without my confirmation the payment was late. I kept receiving past due amounts for services paid but because I did not list the ref number on the check had to pay again. this made me pay closer attention and I inform CW lawn director that unless I authorized services please do not provide services. Following that conversation I received a Past Due notice for some work done. I paid the balance and listed the reference number on my checks moving forward. Recently, I have started to receive Past Due notices for references that I have proven were paid, spoke to the accounts managers and yet I am still receiving past due statements for the exact services referenced that have been paid. Because of this issue I have not used this lawn service anymore, and have moved to a different agency ([redacted]) that helps people living with disabilities. I have submitted my bank statements proving payment twice and still receive this past due statement, I have called on the phone numerous times to get this resolved to which I have been given the run around. please help before they send to collections, also if there are other suggestions that you can provide me with to resolve this I would greatly appreciate it.Desired Settlement: correct billing account as paid in full no balance due.

Business

Response:

Hi

I have reviewed the complaint. CW Resources is not in agreement with her version of the events. CW has been in communication with her. Since it's not worth going back and forth with her CW will credit her account for $79.76.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that the company CW resources will remove the charge of $79.76 from my account. To clarify they do not accept that they have mismanaged this account but do not wish to go back and forth is noted.

Sincerely,

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Description: Social Service Organizations, Window Cleaning, Recycling Centers, Lawn Maintenance, Employment Training, House Cleaning, Human Services Organizations, Civic and Social Organizations (NAICS: 813410)

Address: 200 Myrtle St, New Britain, Connecticut, United States, 06053

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