Cycle Central

Complaint: [redacted] I am rejecting this response because:Im not happy whit the store services I need my money back the motorcycle is not work is the same problem for times I lost my time Regards, [redacted]

Cycle Central will respond to this complaint when it is applicable We have been working on this Motorcycle before and since this complaint

First of all, ALL our Vehicles are sold AS IS He signed all of our paperwork knowing this Also this customer knocked over one of our motorcycles, leaving minor damage on the bike, the day he purchased this bike and we did not ask him to pay for any of the damages He had the bike he purchased at least one month before he returned to our shop saying the bike had a leak We do not know what he did to this bike during the time he had it When he brought the bike in it looked like he had rode it very hard The only reason we agreed to look at this bike is because we want to try and keep good customer serviceWe did not have to do this because he had it a month and he signed an AS IS! But we went ahead and fixed the bike as a courtesy He came and picked it up He then brought it back again because he said it was leaking again Our initial response to this complaint was this particular time he brought the bike back We indeed took our time and fixed this bike again Once we fixed it, we rode the bike at least once a day for a total of at least times As well as just starting it up just to make sure it was all good This customer came in to pick up the bike, he checked it out while he was here and there were no leaks He took it off the lot and was back within 10- minutes and said it was leaking again and left This bike is fixed again and we have rode it and there are no leaks We will have him come and pick this bike up again, we will go on a test ride along side of him to make sure there are no problems

First of all, ALL our Vehicles are sold AS IS.  He signed all of our paperwork knowing this.  Also this customer knocked over one of our motorcycles, leaving minor damage on the bike, the day he purchased this bike and we did not ask him to pay for any of the damages.  He had the bike he purchased  at least one month before he returned to our shop saying the bike had a leak.  We do not know what he did to this bike during the time he had it.  When he brought the bike in it looked like he had rode it very hard.  The only reason we agreed to look at this bike is because we want to try and keep good customer service. We did not have to do this because he had it a month and he signed an AS IS!   But we went ahead and fixed the bike as a courtesy.  He came and picked it up.  He then brought it back again because he said it was leaking again.   Our initial response to this complaint was this particular time he brought the bike back.    We indeed took our time and fixed this bike again.  Once we fixed it, we rode the bike at least once a day for a total of at least 5 times.  As well as just starting it up just to make sure it was all good.   This customer came in to pick up the bike, he checked it out while he was here and there were no leaks.  He took it off the lot and was back within 10- 15 minutes and said it was leaking again and left.  This bike is fixed again and we have rode it and there are no leaks.  We will have him come and pick this bike up again,  we will go on a test ride along side of him to make sure there are no problems.

Cycle Central will respond to this complaint when it is applicable.  We have been working on this Motorcycle before and since this complaint.

Complaint: [redacted] I am rejecting this response because:Im not happy whit the store services I need my money back the motorcycle is not work is the same problem for 4 times I lost my time 
Regards,
[redacted]