Went up to ***d's last week and looked at chimneySealant failed on flashingDiscussed repair with customerApplied caulk as a temporary repair to control leakWill go up next week and re-flash chimney and then repair drywall around chimneyWe have always responded to ***d when he has called
Could not go up last december as there was snow on roofHe is under warranty and will be taken care of in the next week or twoHe is awarfe of this.thanksStephen
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.
Regards, I will agree to this althought I do not trust them at all, roof is still leaking and they have a week to fix this roof,or no more Revdex.com I will take this to court next step....!!!ive fooled around with this to long
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted] first of all steve hadnt been to see roof job,second the only time they have resonded to my calls is when I do file with Revdex.com..sealant didnt fail because it has never been sealed around chimmney from the first day after they did their roof..yes the fashing around chimmney is a bad job period..from non skilled laborers..I dont want this roof just to be jerry rigged ..the guy they sent out to look at roof said the was going to take grinder and grind out mortor in chimmney which is bad ideal to start with.dont need my chimmney tore up as well..I want roof fixed right not rigged..
Yes it was caulked. The sealant fauled. The gentleman who looked at it has been roofing for almost 20 years and I have known him for over 15 years. He knows exactly what he is doing. The proper way to flash a chimney is often to take a grinder and cut into the masonry and cut small grooves for the counterflashing so that you can bend the meatl and take it in to the masonry and then seal that area. the counterflashing detail goes over the step flashing detail. We would pull old flashing off. Repair around chimney as necessary, double check step flasing and shingles, cut the masonry product, then bend new counter flashing and apply sealant. This is the accepted industry standard for a chimney flashing. Once we are assured this is controlled thgen we will address the repair to the drywall on the inside.Respectfully,Stephen
Went up to ***d's last week and looked at chimneySealant failed on flashingDiscussed repair with customerApplied caulk as a temporary repair to control leakWill go up next week and re-flash chimney and then repair drywall around chimneyWe have always responded to ***d when he has called
Could not go up last december as there was snow on roofHe is under warranty and will be taken care of in the next week or twoHe is awarfe of this.thanksStephen
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.
Regards, I will agree to this althought I do not trust them at all, roof is still leaking and they have a week to fix this roof,or no more Revdex.com I will take this to court next step....!!!ive fooled around with this to long
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted] first of all steve hadnt been to see roof job,second the only time they have resonded to my calls is when I do file with Revdex.com..sealant didnt fail because it has never been sealed around chimmney from the first day after they did their roof..yes the fashing around chimmney is a bad job period..from non skilled laborers..I dont want this roof just to be jerry rigged ..the guy they sent out to look at roof said the was going to take grinder and grind out mortor in chimmney which is bad ideal to start with.dont need my chimmney tore up as well..I want roof fixed right not rigged..
Yes it was caulked. The sealant fauled. The gentleman who looked at it has been roofing for almost 20 years and I have known him for over 15 years. He knows exactly what he is doing. The proper way to flash a chimney is often to take a grinder and cut into the masonry and cut small grooves for the counterflashing so that you can bend the meatl and take it in to the masonry and then seal that area. the counterflashing detail goes over the step flashing detail. We would pull old flashing off. Repair around chimney as necessary, double check step flasing and shingles, cut the masonry product, then bend new counter flashing and apply sealant. This is the accepted industry standard for a chimney flashing. Once we are assured this is controlled thgen we will address the repair to the drywall on the inside.Respectfully,Stephen