I have contacted our nighttime dispatcher. The tow-away by the property owner occurred during normal daytime business hours after they could not reach vehicle owner. Our impound lot is open to release vehicles 7 am till 7 pm. I have put this complaint with my researched information, in the...
employment file with a warning that could result in dismissal if this occurs again. My dispatcher did not respond in a professional manor, and has acknowledged the same. She may not have explained things properly. There will be no additional charges for today. The initial tow and storage only to release. If we tow it out, would be $75 + $4 per mile to destination.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]
I have contacted our nighttime dispatcher. The tow-away by the property owner occurred during normal daytime business hours after they could not reach vehicle owner. Our impound lot is open to release vehicles 7 am till 7 pm. I have put this complaint with my researched information, in the...
employment file with a warning that could result in dismissal if this occurs again. My dispatcher did not respond in a professional manor, and has acknowledged the same. She may not have explained things properly. There will be no additional charges for today. The initial tow and storage only to release. If we tow it out, would be $75 + $4 per mile to destination.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]