D-3/A-OK Appliance Service

Had issues with my stove and the ice maker in my fridgeCalled Lowe's since it's still under warranty, and this is the company that contacted me to schedule serviceStove was fixed after visits, because parts needed to be orderedIce maker is set up to be taken care of todayJosh, the technician came out a few weeks ago to look at it and ordered partsWas told parts will take about days to come in and I would be called to schedule service after thatParts came in exactly days from the visit, scheduled my appt for todayWas told on the phone the window would be 8-Received an email yesterday, my window was 9-Got a call about an hour ago from the office letting me know Josh is running late and will be here closer to noon, if that would be a problemNo problemJust received another phone call from Josh telling me that he'd be here around noonI'm confident that my ice maker will be fixedGreat customer service, the technicians are very polite and friendly

We have used D-3/A-OK service for years now, and have no complaints, only praise The repairmen are courteous, efficient, and good at what they do It's nice to know they can be trusted to fix my appliances right the first time! Have never had a warranty issue either, as they have the people to do all that for you Thanks guys!

Dappliance repair does not stand behind their serviceWe had an oven fixed at a cost of almost $labor and it worked one dayWe called the day we noted the oven was not working (tried to use again days later) and were told we had to pay another $for labor and $for a partThe first time the folks came they spent three hours and kept saying how they weren't sure how to repair but patched things together Horrible customer service and follow throughVery disappointing

Micheal is my repair guyI had some issues with my extended warrantyHe helped me figure it outVery knowledgeable on my washer, and very professionalThanks!!

Worst service everDO NOT go with this company for repair of your appliancesWe have been waiting almost a month now for them to fix our dishwasherWe have had the service people lie to us and tell us that the dishwasher was fixed when it clearly was notWe have had them cancel and reschedule appointment days times nowCompletely unprofessionalI do not know how these people stay in businessWORST EXPERIENCE EVER!

If you want to have your appliances repaired, save yourself the hassle do not call this company, have a clothing washer(whirlpool) was not repaired, after almost 7 weeks called to have another company to have washer repaired, tired of the rude receptionist, tired of never being called back, tired of awaiting parts that were never ordered until 2 weeks later...The washer is now making loud noises that never occurred until D-3/A-OK personnel attempted to repair it.......The repair personnel along with the other employees at D-3/A-OK do not and will not listen to the customers.... If you have a home warranty service plan make sure you inform the company to stay away from this D-3/A-OK appliance service company. Never had such a bad experience dealing with an appliance repair or other repair company as this company in 48 years... And very surprised at a A+ rating with the BBB of Colorado Springs, I think BBB should seriously look into other complaints regarding this company