D and N Automotive

After reviewing [redacted] invoice from 6-**-, it does say all brake lines were replacedfeet of brake line a just part of the hydraulic brake system it would take feet or so to replace all the brake lines on this vehicle at the cost of $to $Which was recommended at that time, but the customer just wanted the line that was leaking replacedThe job was also done over a year ago and the warranty is months 12,miles which ever comes firstI understand that the vehicle has only 30,mile but it has to do with age and bad design with this vehicle ( check the internet about the complaints to GM)We are guilty of a poorly written work orderI am refunding [redacted] the total of $ Sincerely [redacted] [redacted] D&N Automotive LLc

After reviewing ** *** invoice from 6-**-, it does say all brake lines were replacedfeet of brake line a just part of the hydraulic brake system it would take feet or so to replace all the brake lines on this vehicle at the cost of $to $Which was recommended at that time, but the customer just wanted the line that was leaking replacedThe job was also done over a year ago and the warranty is months 12,miles which ever comes firstI understand that the vehicle has only 30,mile but it has to do with age and bad design with this vehicle ( check the internet about the complaints to GM)We are guilty of a poorly written work orderI am refunding ** *** the total of $412.00.
Sincerely *** ***
***
D&N Automotive LLc

After reviewing [redacted] invoice from 6-**-2013 , it does say all brake lines were replaced. 4 feet of brake line a just part of the hydraulic brake system it would take 30 feet or so to replace all the brake lines on this vehicle at the cost of $1500.00 to  $2000.00. Which was recommended at...

that time, but the customer just wanted the line that was leaking replaced. The job was also done over a year ago and the warranty is 12 months 12,000 miles which ever comes first. I understand that the vehicle has only 30,000 mile but it has to do with age and bad design with this vehicle ( check the internet about the complaints to GM)We are guilty of a poorly written work order. I am refunding [redacted] the total of $412.00. 
Sincerely [redacted]
              [redacted]
              D&N Automotive LLc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Review: In June 2013 while driving my 2003 chevy Tahoe all brakes failed which then I had to be towed to D&N automotive the diagnosis was the brake lines were rusted and caused brake failure. The repair was replacing the brake lines which they said was done but the same thing happened on sept ** 2014 , leaving me to believe that all brake lines were not done. the diagnosis on sept ** was that 3 brake lines were never changed they were still rustyDesired Settlement: refund the monies I paid on sept **

Business

Response:

After reviewing [redacted] invoice from 6-**-2013 , it does say all brake lines were replaced. 4 feet of brake line a just part of the hydraulic brake system it would take 30 feet or so to replace all the brake lines on this vehicle at the cost of $1500.00 to $2000.00. Which was recommended at that time, but the customer just wanted the line that was leaking replaced. The job was also done over a year ago and the warranty is 12 months 12,000 miles which ever comes first. I understand that the vehicle has only 30,000 mile but it has to do with age and bad design with this vehicle ( check the internet about the complaints to GM)We are guilty of a poorly written work order. I am refunding [redacted] the total of $412.00.

Sincerely [redacted]

[redacted]

D&N Automotive LLc

Business

Response:

After reviewing [redacted] invoice from 6-**-2013 , it does say all brake lines were replaced. 4 feet of brake line a just part of the hydraulic brake system it would take 30 feet or so to replace all the brake lines on this vehicle at the cost of $1500.00 to $2000.00. Which was recommended at that time, but the customer just wanted the line that was leaking replaced. The job was also done over a year ago and the warranty is 12 months 12,000 miles which ever comes first. I understand that the vehicle has only 30,000 mile but it has to do with age and bad design with this vehicle ( check the internet about the complaints to GM)We are guilty of a poorly written work order. I am refunding [redacted] the total of $412.00.

Sincerely [redacted]

[redacted]

D&N Automotive LLc

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,