D and S Small Engines

We had a weed whacker in our shop, it has been here for more than a year. The bill was 118.00. We have tried to contact the person that owns ti the phone we had on the tag was [redacted]. The last time we called the lady was so nasty I told her we would not call again. We took the tags off the...

whacker. We are required to try and reach the owners.[redacted]Please see attached[redacted]

Review: Took my lawn mower in to have a new cable attatched, while there I had them service it also. Oil change, tune up etc. I Pick up my mower, get home. Had a hard time starting it. got it started and it blows oil all over and will barely run. They also broke a cowling bolt. Take the mower back to them, tell them what is happing with it. Told them I would like what they broke fixed. Rather than dealing with it, they said they didn't do anything to it. I asked them several times to start the mower, they refused, started an argument and kicked us off the property.Desired Settlement: I would like my money back, which I know will not happen, but more importantly I Would like to warn people about them. I wasted $111.31 and got a ruined Lawnmower back.

Business

Response:

[redacted] brought his Scott mower in for a tune up and to replace cable. Tune up consists of blade, change oil, replace plug, replace air filter, then replaced cable.

Took my lawn mower in to have a new cable attatched, while there I had them service it also. Oil change, tune up etc. I Pick up my mower, get home. Had a hard time starting it. got it started and it blows oil all over and will barely run. They also broke a cowling bolt. Take the mower back to them, tell them what is happing with it. Told them I would like what they broke fixed. Rather than dealing with it, they said they didn't do anything to it. I asked them several times to start the mower, they refused, started an argument and kicked us off the property.