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D & B Blacktop Paving

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Reviews D & B Blacktop Paving

D & B Blacktop Paving Reviews (6)

Review: This company paved my driveway last fall. They gave me a quote this spring to repair the cracks that developed and to seal the driveway. They have failed to arrive to do the work multiple times. They schedule the work, we for them to show up, but they don't. The last time they did this was Saturday, October 19. They also don't answer their phones or cell phones.Desired Settlement: Pay for repair of cracks under warranty, to be done by another contractor. Estimate $250

Review: CONTRACTED DB PAVING TO INSTALL NEW DRIVEWAY AND REPLACE TWO CONCRETE BLOCKS ON JUNE 29 2013. DRIVE COMPLETED BUT DID NOT DO CONCRETE.REWIRED HIS GARAGE AS PAYMENT BUT HE NOW REFUSES TO PAY FOR MATERIALS.HE HAS A DIFFERENT EXCUSE EVERY WEEK.Desired Settlement: WOULD LIKE PAYMENT OF $700.00 FOR MATERIAL AND REFUND OF $350.00 FOR UNCOMPLETED WORK.

Review: On or about May 15, 2014, D&B Blacktop Paving applied a seal coat to our driveway. Due to the irregular shape of the driveway, it was difficult to determine the area to be covered accurately. Originally, I overestimated, then underestimated the area. After a brief discussion we settled on a price ($2050), which was more than the price range given by the owner, [redacted], and much more than the (approximately) $600 I paid another company to coat the driveway (with an oil-based product) 4 years ago. I was assured by the [redacted] sons, however, that they would do a superior job, much better than the coating I had done by the above-mentioned company. When the new coat cured a few days later it became readily apparent that the application was very uneven, poorer in my estimation than the coating done 4 years ago at less than 1/3 the current cost. A contractor who has been doing work for us on and off for years commented on the inferior application by the [redacted] brothers. Several acquaintances, admittedly not experts, have commented on the splotchy appearance. The [redacted] sons agreed to apply tar to all large cracks, but in fact did this to approximately 2/3 of these.

I left a message for [redacted] and he returned my call a week ago. He seemed reasonable, and told me his sons would contact me. It is now one week later and the sons have still not contacted me. I left another message for the father a few days ago but have not had a return call.Desired Settlement: Repair all cracks as promised. Apply seal coat evenly and at approximately at the same thickness as the boundaries of the driveway which were done by hand. In retrospect, the spray wand was moved much too quickly, resulting in a very thin application over most of the driveway. I observed this at the time but withheld comment due to my inexperience.

Business

Response:

Handwritten response.

Review: D & B paving installed a driveway with a 3 yr. warranty on June 4, 2012. This spring (2014) I noticed some cracks in it. I called June 17, 2014, and got a return call telling me the repair would be expensive. I told Dave it was under warranty but he told me it was only a 2 year warranty but he would come look at it. I checked my contract again and saw it was indeed a 3 year warranty. He never came. I called back and left messages July 16, 29 & September 8. September 9 Dave returned my call and asked if I wanted an estimate. I said I wanted him to come check it out. He said he would send someone out "by the weekend" to check it out. I never heard from him and called back October 13, 28, November 3 & 10 and left messages but have not gotten a reply.On the D & B Paving contract & website it reads "ALL WORK GUARANTEED" and on the website it reads "AVAILABLE 27/7." If this is true why is it so hard to get a response and why doesn't he stand behind his work????Desired Settlement: Repair cracks before winter's freezing and thawing makes them larger. I am concerned he is waiting for the warranty to expire so he can not be held responsible for repairs.

Business

Response:

See Attachment.

Business

Response:

See Attachment.

Consumer

Response:

See Attachment.

Review: I have a two year contract for the company to re seal my driveway- I paid 3 times the price for total of $600 on 6/1/13 and should be covered through 6/15 to get it resealed. I was told my Ken the owners son that they would gladly reseal if needed as this was a upgrade job . I have called the owner Dave in April, May and spoke to his wife as well to get driveway resealed. They told me they would contact me but never did after I called and left 10 messages, email, fax and mail. I asked the owner via text and phone to come by to see for himself. He told me three times he was on his way but did not show nor call back. They refuse to answer my calls, mail or text.Desired Settlement: I would like a $300 half price refund or complete the re seal as promised in the contract.

Business

Response:

Handwritten attachment.

Consumer

Response:

I STILL HAVE NOT RECEIVED REFUND AS PROMISED THREE WEEKS AGO !!!![A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Regards,

This company paved my driveway last fall. They gave me a quote this spring to repair the cracks that developed and to seal the driveway. They have failed to arrive to do the work multiple times. They schedule the work, we for them to show up, but they don't. The last time they did this was Saturday, October 19. They also don't answer their phones or cell phones.

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Description: Paving Contractors

Address: 2750 Trewigtown Road, Colmar, Pennsylvania, United States, 18915

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