D C Auto Sales

Mrs [redacted] did not purchase the car in December she in fact purchased it on November 11, We sold Mrs [redacted] the vehicle AS-IS She signed two different forms clarifying that her purchase was AS-IS DC Auto Sales is not responsible for this issue She contacted us and asked if we knew of someone that could put a motor in it for her and how much would it be We recommended a company, told her the price and let her know they were backed up and it would be a week before they could fix it for her She claims we are beating around the bush but we do not own that company and cannot force them to start on her vehicle right away We reached back out to her and let her know they were ready to start on her vehicle right away We reached back out to her and let her know they were ready to start on her vehicle but she said she was no longer interested We are providing the paperwork Mrs [redacted] has signed stating that she was well aware that her purchase was AS-IS

On June 8, DC Auto Sales sold [redacted] a Chevrolet Impala for $ Both DC Auto Sales and [redacted] had agreed for this price the vehicle will be AS-IS DC Auto Sales has supplied the multiple pieces of paperwork that [redacted] knowing signed stating that the purchase was in fact AS-IS DC Auto Sales has also provided the book value of the purchase showing it was sold well below the book value DC Auto Sales has no responsibility to this matter

Initial Business Response /* (1000, 5, 2015/07/01) */
To make the consumer happy, I told her to come in and I'd refund her the money on her vehicleThat is what she is doing todayShe brought the car back today and is getting a full refund
Initial Consumer Rebuttal /* (1500, 6, 2015/07/01)
*/

On June 8, 2017 DC Auto Sales sold [redacted] a 2010 Chevrolet Impala for $5500.  Both DC Auto Sales and [redacted] had agreed for this price the vehicle will be AS-IS.  DC Auto Sales has supplied the multiple pieces of paperwork that [redacted] knowing signed stating that the...

purchase was in fact AS-IS.  DC Auto Sales has also provided the book value of the purchase showing it was sold well below the book value.  DC Auto Sales has no responsibility to this matter.

I let the customer know I'd give a full refund. I already told them I'm in Florida right now on vacation and I'm the only one who can write a check. So, as soon as I get back on Wednesday, I'll write them a check and get them their refund.

Mrs [redacted] did not purchase the car in December she in fact purchased it on November 11, 2017.  We sold Mrs [redacted] the vehicle AS-IS.  She signed two different forms clarifying  that her purchase was AS-IS.  DC Auto Sales is not responsible for this issue.  She contacted us and...

asked if we knew of someone that could put a motor in it for her and how much would it be.  We recommended a company, told her the price and let her know they were backed up and it would be a week before they could fix it for her.  She claims we are beating around the bush but we do not own that company and cannot force them to start on her vehicle right away.  We reached back out to her and let her know they were ready to start on her vehicle right away.  We reached back out to her and let her know they were ready to start on her vehicle but she said she was no longer interested.  We are providing the paperwork Mrs [redacted] has signed stating that she was well aware that her purchase was AS-IS.

see attached

Initial Business Response /* (1000, 6, 2016/02/29) */
I have contacted the consumer and I am refunding him his money.
[redacted]
Initial Consumer Rebuttal /* (2000, 8, 2016/02/29) */
(The consumer indicated he/she ACCEPTED the response from the business.)

On June 30,2012 I called DC Auto Sales to inquire about a 2005 Sebring Convertible they had for sale. I spoke to (NAME) on the phone. She told me that the car had a clean [redacted] and that it already had passed the state required safety inspections and emission. She also stated that the car had never been in an accident. I went to look at the car and test drove it that day. When I went to discuss the price (NAME) explained that I had to put a $500.00 deposit down if I want to secure that they would not sell it to anyone else. After I gave her the $500.00 deposit she stated that she couldnt sell me the car till Monday July 2, 2012 because her son (NAME)-the (owner)was at the Lake of the Ozarks and that they had not actually gotten the state required safety inspection and emissions done yet but if there was anything wrong with the car that they had to fix it first. I then asked her to write on the non refundable deposit agreement that if there is something wrong with the vehicle that I would get my deposit back. She did and initialed it. (NAME) called me Monday July 2, 2012 and told me to pick up my car. When I arrived at the establishment I went to inspect the car and found that there was a rip in the seam of the convertible top that was not there before. I asked (NAME) about it and she stated that she did not know about it but it looked as if they tried to glue it together. She then tells me that it passed the safety inspection but they did not get the emission inspection on it because I did not need it. I explained to her that per the deposit agreement that she was required to have the safety and emissions done and anything that was needed to be fixed or I would receive my deposit back. She then stated that after I pay her for the car then she would get the emissions done but she would not fix the convertible top but she would put some more glue on it. I asked her for my deposit back and she stated that I can buy the car or lose my deposit. I told her I would contact her tomorrow.