D & C Marble & Granite

[redacted] < [redacted] @***.***>Date: Tue, Nov 17, at 2:PMSubject: Id [redacted] To: [redacted] @myRevdex.com.orgDear [redacted] Hi! How are you.This is jay k [redacted] fromVirginia auto repair center [redacted] ***Falls church va ***.###-###-#### [redacted] is refered by his father.He's regular customer.Good customer[redacted] started come to my shop.He's first visit was Jan 5th 2015Invoice #*** Towing the car to my shopTransmission problem no shift to gearFound out low fluid / transmission pan gaskets are flid leaking bad and fluid was dirty (dark brown )Estimate $which was replace auto transmission filter and gaskets and auto transmission power flush.I gave him reasonable price.butCustomer declined to repair.***2nd # [redacted] jan-21- 2015Auto transmission harsh shiftingSo he want to do auto transmission service.I gave him decision replace a/t transmission or a/t transmission fluid service with gasketHe is declined to replace transmission.***3rd visit # [redacted] 4/03/2015Multi- points safety check up.Front/left brake caliper sticking and both rear tires hid head light bulbs are failedhe declined service.Just oil change [redacted] 4th visit # [redacted] 4/20/2015He came for check engine light pwhich bankCatalytic converter issue and engine Bank misfire .he took the car after days later bring with own part and replaced itWhich was spark plugs and oxygen sensor /head light bulbs.***5th visit # [redacted] 05/01/2015Towing by [redacted] company.Won't start and low fuel/batteryReplaced battery still car won't crankSo replaced starter motor .The car start good how ever after minuteEngine turn off and we found motor oil shooting-out From valve cover gasket .and engine shacking called the customer and explaination about the vehicle problemsHe said my car was oil leak We had argument for car bad condition.I told him car got engine misfire so damegeThe catalytic converter make noise inside of cat converter and timing chain tensionerGot damege also because loose oil pressure We replaced valve cover gasket and other items no labor charge.labor cost around between $500-$I didn't chargeI told him about engine timing chain tensioner problem .it may have recall .customer declined to repair This is jay from Virginia auto repair centerWe will trying to give the excellent serviceto our customer This is end of my explanationThank you very much ! Revdex.com