D & D Document Services Reviews (3)
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Revdex.com:At this time, I have not been contacted by Undrcrwn LLC regarding complaint ID ***.Sincerely,*** ***
This business is conducting quotes over the phone that gives a sense of fair service satisfaction & peace of mind for the client. BEWARE !
Once the estimate is provided the client is informed about the standard deposit fee of 200.00$ cash ! Which the service provider reassures the client that 3/4 of this deposit is going to be refunded as only the service fees ( quotes) will be deducted and the balance will be returned with the invoice.
Upon receipt of Invoice 4 Charges that were never mention appears on the Invoice.
In my case I was refunded a big 2$ !!!!! Far from the 60$ quote received and when you attempt to communicate your disappointment each valid point you bring isn't heard . The defense and deflection of service provider is " I've been doing this for 20 years and I've never had a complaint" ....
So don't bother trying to resonate and use common sense .
As well , I was refunded 2$ Cash , but when I got home and looked at the Invoice my refund was actually suppose to be 22.00$ . ( response to this was : well what are u saying that I don't provide a good service"...
Learn from my mistake , unless donating 200.00$ is your goal.
SIMPLY find a service that will actually provide you with a written quote detailing exactly what will be charged.