D & K Automotive

D&K HAD BOTH OF THE CATALYTIC CONVERTERS REMOVED FROM MY CAR WITHOUT MY KNOWLEDGE. THEY ALSO CHARGED ME FOR REPAIRS THAT DID NOT FIX THE VEHICLE.
ON 7/9/2013 I HAD MY VEHICLE (2004 FORD EXPLORER) TOWED TO D&K AUTOMOTIVE FOR SOME REPAIRS. D&K KEPT MY VEHICLE FOR 10DAYS CLAIMING THEY HAD REPLACED THE COMPUTER IN MY CAR AND THE COST WAS $850. WHEN I WENT TO PICK UP MY VEHICLE ON 7/19/13 THEY STATED THAT THE HEAD GASKET NEEDED TO BE REPLACED. I HAD ASK THEM WHAT THE COST WOULD BE AND THEY STATED AN ADDITIONAL $800. I EXPLAINED TO THEM THAT I COULD NOT AFFORD THAT REPAIR AT THIS TIME. THEY TOLD ME THAT I COULD PICK UP THE CAR LATER AND THAT IT WOULD BE IN RUNNING CONDITION. I WENT TO PICK UP THE VEHICLE AND IT BROKE DOWN 2 BLOCKS FROM D&K'S SHOP. I HAD THE VEHICLE TOWED TO ANOTHER SHOP:AT [redacted] FOR A SECOND OPINION AND THEY STATED THAT THE HEAD GASKET DID NOT NEED TO BE REPLACED AND THAT THE TIMING BELT WAS TE ISSUE. THEY ALSO ASKED ME IF I HAD KNOWN THAT THE CATALYTIC CONVERTERS HAD BEEN REMOVED AND REPLACED WITH A STRAIGHT PIPE. D&K NEVER TOLD ME THEY HAD REMOVED THE CONVERTERS OR THAT THERE WAS EVEN AN ISSUE WITH THEM. WHEN I WENT BACK TO D&K TO ASK WHAT HE HAD DID WITH THE CONVERTERS HE ONLY SAID HE DIDNT HAVE THEM AND HE SENT ME TO [redacted] EXHAUST SHOP. SO I WENT TO SPEAK TO [redacted] AND HE STATED THAT D&K HAD TAKEN THE VEHICLE TO HIM AND HAD ASKED FOR THE REMOVAL OF THE CONVERTERS. I ASKED HIM WHERE THE CONVERTERS WERE AND HE STATED HE DID NOT HAVE THEM. I HAVE TRIED GETTING ANSWERS FROM D&K BUT HE IS SHORT WITH WORDS. HE CHARGED ME $850 FOR REPAIRS THAT DID NOT FOX MY CAR AND REMOVED THE CATALYTIC CONVERTERS WITHOUT MY KNOWLEDGE. I HAVE BEEN TOLD THAT DRIVING WITHOUT THE CONVERTERS IS AGAINST THE LAW IN FLORIDA.I HAVE GOTTEN A QUOTE ON THE PRICE OF EACH CONVERTER AND IT IS $800 FOR EACH. MY VEHICLE IS NOT RUNNING CONDITION AND I HAVE NO FUNDS FOR FURTHER REPAIRS.