D. Mason Paving, Inc.

Damage done to garage siding by driveway blow torch. They melted it and will not return phone callsThey used giant blow torch next to my garage to heat up some type of driveway sealer and ended up melting the siding on my garage. Now they don't respond to phone calls.. Should have sealed the driveway myself.Desired SettlementFix the siding or refundBusiness Response This customer called our office once and we went back to their property to evaluate. Noticed there was some melting of siding and told customer we would contact our repair man (which we did) and would have him take care of ASAP. Waiting for his schedule. They had no complaint of the sealcoating job only the damage that they stated we did! We to date have not yet billed them for this job until the damaged area is taken care of. This will be taken care of. Consumer Response (The consumer indicated he/she ACCEPTED the response from the business.)they fixed the siding

Damage done to garage siding by driveway blow torch. They melted it and will not return phone callsThey used giant blow torch next to my garage to heat up some type of driveway sealer and ended up melting the siding on my garage. Now they don't respond to phone calls.. Should have sealed the driveway myself.Desired SettlementFix the siding or refundBusiness Response This customer called our office once and we went back to their property to evaluate. Noticed there was some melting of siding and told customer we would contact our repair man (which we did) and would have him take care of ASAP. Waiting for his schedule. They had no complaint of the sealcoating job only the damage that they stated we did! We to date have not yet billed them for this job until the damaged area is taken care of. This will be taken care of. Consumer Response (The consumer indicated he/she ACCEPTED the response from the business.)they fixed the siding